EP80: The Bad Employee Who Defined Her Whole Bank, How The Elevator BRAKE Shaped Our Modern World, Down Cemetery Row and No. 18: LSU's Men of Character
Our American Stories
iHeartPodcasts
4.6 • 817 Ratings
🗓️ 23 September 2021
⏱️ 53 minutes
🧾️ Download transcript
Summary
On this episode of Our American Stories, Horst Schulze, co-founder of Ritz-Carlton tells us what real customer service should look like; Tim Harford’s “Fifty Inventions That Shaped the Modern Economy:” air conditioning, the elevator brake, and the barcode; Bill Bryk, gives us a tour of his local cemetery in Antrim, NH; and Jack Marucci, Director of Athletics at LSU, shares his school's football tradition that sets players apart not for their skill, but for the way they step up on AND off the field.
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Time Codes:
00:00 - The Bad Employee Who Defined Her Whole Bank
08:00 - How The Elevator BRAKE Shaped Our Modern World
18:00 - Down Cemetery Row
27:30 - No. 18: LSU's Men of Character
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Transcript
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| 0:08.8 | Dive into John's unique take on the biggest topics in politics, entertainment, sports, and more. |
| 0:14.2 | Joined by the sharp voices of the show's correspondence and contributors. |
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| 0:23.6 | you content you won't find anywhere else. |
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| 0:42.5 | Dressing, blashing. Oh, French dressing. dressing dressing oh french dressing exactly i'm a j jacobs and my current obsession is puzzles and that has given birth to my podcast |
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| 1:07.5 | Listen to the puzzler every day on the IHeart Radio app, Apple Podcasts, or wherever you get your podcasts. |
| 1:11.9 | What have you asked two different people the same set of questions? |
| 1:16.9 | Even if the questions are the same, our experiences can lead us to drastically different answers. |
| 1:22.9 | I'm Mini Driver, and I set out to explore this idea in my podcast, and now Mini Questions is returning for another season. |
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| 1:50.0 | I'll sit down with trailblazers from sports, music, fashion, entertainment, |
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