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SaaS Interviews with CEOs, Startups, Founders

EP 528: ConvertKit Hits $480k MRR, Helping 10,000 Professional Bloggers Grow Email Lists with CEO Nathan Barry

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 3 January 2017

⏱️ 26 minutes

🧾️ Download transcript

Summary

Nathan Barry, CEO of ConvertKit – an email marketing company for professional bloggers. Listen as Nathan shares how he manages to stay self-funded while, at the same time, increasing the growth and bloggers’ interest in using ConvertKit.

Famous Five:

  • Favorite Book? – Predictable Success
  • What CEO do you follow? –  N/A
  • Favorite online tool? — Workable
  • Do you get 8 hours of sleep?— No
  • If you could let your 20-year old self, know one thing, what would it be? – Pick just one thing you love to do and do it really well

 

Time Stamped Show Notes:

  • 01:50 – Nathan introduces Barry to the show
  • 02:15 – ConvertKit is a SaaS company and has around 10,000 bloggers
  • 02:47 – ConvertKit’s pricing depends on the blogger’s subscribers count
  • 03:04 – Average revenue per user per month
    • 03:24 – 65% of the users are on $48/month plan
  • 03:48 – ConvertKit’s cash flow is doing well
  • 04:15 – Annual plan has a big impact on churn
  • 04:50 – Barry pushes the annual plan on Cyber Monday
    • 05:00 – Average annual plan total
  • 05:30 – ConvertKit had a free 1 month promotion for new users
  • 05:56 – ConvertKit has a 40K email list – half of it is from content marketing, the other half is from webinars
    • 06:30 – ConvertKit has added 25K new people in their list this year from joint webinars alone
    • 06:55 – Barry is using Google Hangout and Chatroll for the webinars
    • 07:20 – ConvertKit is doing 10-20 webinars a month
  • 07:53 – There are 2 people in Barry’s team who are involved in the webinar process
    • 08:28 – The team is trying to get people who use MailChimp or Aweber to switch to ConvertKit
    • 08:38 – It is a 2-step direct sales process
  • 09:54 – Barry shares how he mitigates the show up rate in their webinars
  • 10:54 – Some of the bloggers reach out to ConvertKit and some find them through other bloggers
  • 11:16 – Average expenses a month in affiliate payouts
    • 11:33 – A quarter of ConvertKit’s revenue comes from affiliate programs
  • 12:10 – 2015 total revenue is around $300K
  • 12:20 – 2016 average revenue
  • 12:34 – ConvertKit is self-funded
    • 12:44 – It was an intentional choice
    • 13:03 – Barry shares what he did when they were almost running out of funds
  • 14:15 – ConvertKit’s gross profit and total money in the bank
  • 14:38 – ConvertKit just had a big expense from the annual plan switch
  • 15:15 – Gross monthly customer churn
  • 16:15 – Expansion is ConvertKit’s next focus
  • 17:08 – Current CAC
  • 18:28 – Team size and location
  • 18:50 – Average headcount expenses
  • 19:14 – ConvertKit was launched in 2013
  • 20:18 – There are two advisers who have a share in the company
  • 20:45 – Connect with Nathan through ConvertKit and his website
  • 23:20 – The Famous Five

 

3 Key Points:

  • You can stay self-funded with a fast growing business and by managing your funds properly.
  • Joint webinars and 2-point direct sales are excellent options to increase mailing list.
  • Pick one thing you love to do, focus in, and do it really well.

 

Resources Mentioned:

  • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
  • Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel
  • Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal
  • Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
  • Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
  • The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
  • ConvertKit.com – Barry’s business website
  • NathanBarry.com – Barry’s personal website
  • Show Notes provided by Mallard Creatives

Transcript

Click on a timestamp to play from that location

0:00.0

This is the top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.

0:09.0

You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have.

0:16.0

I'm now at $20,000 per talk.

0:18.0

Five and six million.

0:19.0

He is hell-bent on global domination. We just broke our 100,000 unit sold mark Five and six million. He is hell bent on global domination.

0:21.2

We just broke our 100,000 unit sole mark.

0:23.9

And I'm your host, Nathan Latka.

0:28.0

Okay, Top Tribe, this week's winner of the 100 bucks that I give away every Monday is Kim

0:34.2

Dust.

0:35.3

She's in the entertainment industry and is currently working a full-time day job

0:40.3

and doing her side hustle on the side. Kim, congrats. For you guys this chance to win 100

0:45.7

bucks every Monday. Simply subscribe to the podcast on iTunes now and then text the word

0:51.4

Nathan to 3344 to officially enter. Again, text the word Nathan to 3344 to officially enter. Again, text the word Nathan to 33444 after you've subscribed.

1:02.2

Many people ask me how I used email to sell my first company, Heyo, and it's simple. You want to do things like open tracking so that you know when a potential buyer actually opens your email or potential new customer. You also want to set reminders

1:15.4

so you can quickly know when to follow up with somebody if they haven't replied to you

1:19.4

or use things like auto follow-up sequences. You can do all of this with a company called

1:24.3

the top inbox.com. In fact, I liked it so much, I bought the whole

1:28.0

business. Go try it for free at thetopinbox.com right now. This is episode 528. I'm Nathan Latka,

1:36.4

and coming up tomorrow morning, you're going to learn from Guy Seuter. They've raised $10 million

1:40.3

and their pre-revenue with their company, Notion.aI. How do they raise so much money and be pre-revenue with our company notion.a i how they raise so much money

1:46.0

and be pre-revenue good morning folks and nathan latka here you're going to enjoy our guest today

1:52.6

his name is nathan berry many of you may know him from convert kit which he is the ceo of in which

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