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SaaS Interviews with CEOs, Startups, Founders

Ep 372: How to Run A Small, Happy, Profitable Agency With James Turner

SaaS Interviews with CEOs, Startups, Founders

Nathan Latka

Ceo, Entrepreneurs, Founders, Software, Business, Entrepreneurship, Saas, Startups

4.6683 Ratings

🗓️ 31 July 2016

⏱️ 19 minutes

🧾️ Download transcript

Summary

James Turner, of Turner Creative. James started his business after the company he worked for picked up and moved five hours away. He didn’t want to make the move, so he took his skills and created his own conversion rates optimization company. Now he’s starting out another company, called Snap. He has caught the entrepreneurial bug and is making more money now than when he was working in the corporate world.

 

Famous Five:

 

  • Favorite Book? – Influence
  • What CEO do you follow? — Elon Musk
  • Favorite online tool? — Airstory
  • Do you get 8 hours of sleep? — “I am trying really hard, but I also have a toddler.”
  • If you could let your 20-year-old self know one thing, what would it be? — “You’re not going to miss out if you stay home to work on yourself.”

 

Time Stamped Show Notes:

  • 01:20 – Nathan’s introduction
  • 01:36 – What is conversion rate optimization?
  • 02:05 – Turner recently worked with Conversion Sciences
    • 02:45 – Getting more signups for a free trial
  • 03:45 – Good and bad conversion rates
  • 04:50 – “People have a hard time putting themselves in the heads of their customers.”
  • 05:25 – The value of customer research
  • 06:20 – How to collect data
    • 06:30 – Talk to your customers
  • 07:04 – Using testimonials and reviews
    • 08:05 – Find which problem is most common in your reviews
  • 08:20 – How Turner Creative got started
  • 09:00 – First-year revenue was $36000
  • 09:30 – 2015 total revenue was about $45000
  • 09:40 – Payment per project: $10000 for 3 months
    • 10:00 – He will revamp/renew a company’s website
  • 10:45 – Currently 2 customers
    • 10:55 – “I only want to do two retainers at a time.”
  • 11:05 – James is starting a new company, Snap
    • 11:25 – Focusing on quick copy
    • 11:50 – His partner is Lianna Patch, of Punchlinecopy.com
    • 12:00 – “Conversion optimized copy on demand”
  • 12:20 – Contact him at turnercreative.ca or snapcopy.co.
  • 14:30 – The Famous Five

 

 

3 Key Points:

  • Take your skills and find a way to be financially successful.
  • Take time to consider customer reviews and testimonials—utilizing this information will make your company better.
  • Set aside time to take care of yourself and better yourself.

Resources Mentioned:

  • Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible.
  • Freshbooks - The site Nathan uses to manage his invoices and accounts.
  • Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+
  • Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books.
  • Airstory – A new online tool for content writing

 

  • Show Notes provided by Mallard Creatives

 

 

Transcript

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0:00.0

This is the top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base.

0:09.0

You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have.

0:16.0

I'm now at $20,000 per talk.

0:18.0

Five and six million.

0:19.0

He is hell-bent on global domination. We just broke our 100,000 units sold mark Five and six million. He is hell bent on global domination.

0:21.2

We just broke our 100,000 unit sole mark.

0:23.9

And I'm your host, Nathan Latka.

0:27.3

Okay, Top Tribe, this week's winner of the 100 bucks is Rick Siegman.

0:31.0

Rick Siegman.

0:32.5

He is stuck brick and mortar business.

0:35.8

That is his focus.

0:36.7

So congratulations, Rick.

0:38.9

If you guys want to win 100 bucks every Monday on the show, in order to enter, simply

0:42.8

subscribe to the show on iTunes now.

0:45.4

And then text the word Nathan to 33444.

0:49.2

Again, text the word Nathan to 33444.

0:54.0

Top Tribe, you know I don't have a lot of time to waste. That's why I use fresh books to send

0:58.8

out invoices and make sure I'm collecting my money. To get your free month, go to Nathan

1:03.8

Latka.com forward slash fresh books and enter the top in the How Did You Hear About Us

1:08.9

section. This is episode 3.72.

1:12.0

Coming up tomorrow morning, you'll learn from Lily Cameron.

1:14.5

She does a million dollars plus annually on her green contracting company, and she's a tech

...

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