If I can get a answer easier way, why do I need to actually struggle myself to find the answer?

Usually answers are sitting with all the employees. They know what the problems are.

I just need to be able to validate the data point that whether that is really valid point or not.

And then once I confirm that all the recommendation or pain point or room for the improvement that employee actually are recommending.

We just need to formulate that as an execution strategy that we need to make it happen. Welcome to the Second in Command Podcast, produced by the COO Alliance and brought to

you by its founder, Cameron Herald.

In the second in command podcast, we talked to top COOs who share the insights, strategies,

and tactics that made them the chief behind the chief.

And now, here's your host, Cameron Harold.

Hey there, let me introduce you to He Kim, the ultimate CFO turned C.O. He's a pro at navigating

major industry shifts and he's here to tell us his epic journey. He's all about putting people

first, especially in the tech world.

He's going to addition on his first 90 days as C.O.

Where he used amazing active listening skills and spent time with the team to really get to know them.

But wait, there's more.

He also had to work with not one but two co-founders as co-ceeos, and he had to whip the

organization into shape to increase efficiency.

Talk about a challenge.

He will even share what it was like to reduce the company size by 30% over four years,

all will maintain a top-notch company culture

and being ranked as one of the best companies to work for.

And did we mention he also has military experience from serving in the South Korean army?

...