Ep #221: Leveraging Technology To Create an Amazing Resident Experience & Increase Retention Rates - with LiveBixby.co
Real Estate Investing for Cash Flow with Kevin Bupp
Kevin Bupp
4.9 • 675 Ratings
🗓️ 19 March 2019
⏱️ 22 minutes
🧾️ Download transcript
Summary
In this week’s episode of the Real Estate Investment for Cash Flow podcast, Kevin brings in Derek Phillips, business development manager of Bixby. Bixby is a team of technologists that work with real estate professionals to improve residential experience. It also functions as an app with cloud based tools and services.
Derek explains what Bixby is all about and why real estate owners and managers should look into it. Kevin and Derek dive into Bixby’s features, case scenarios that benefitted clients and the types of markets the company is invested in at the moment. Derek also talks about Bixby’s future, moving forward.
Quotes:
“Really the idea is that anything your residents need to be able to do in their home, they should be able to do in one place.”
“We need to integrate with the accounting, we don’t want to create additional work for any management, we want to make their lives easier.”
“The idea Bixby is really that, we should be able to serve especially in the multi-family space, all asset classes and help it in some way.”
“I think it [Bixby] can really be a major differentiator for your residents’ experience in your building, help with retention and help with attraction as well.”
“Everything we built has been a direct request of the client.”
Discussed in this Episode:
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What is Bixby? How was it started?
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Derek provides some examples on how clients benefitted from utilizing Bixby
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Bixby’s pricing
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Other extra features that Bixby offers
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What markets is Bixby involved in today?
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Transcript
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| 0:00.0 | You've been searching for the best way to generate passive income in your life and heard that real estate is a great way to do it. |
| 0:09.4 | But you're tired of all the so-called gurus who are all talk and no substance. |
| 0:15.2 | Get ready to celebrate because Kevin Bup has spent 14 years successfully making it happen. |
| 0:21.7 | This is the Real Estate Investing for Cash Flow podcast. |
| 0:25.2 | Now, here's Kevin Bup. |
| 0:32.1 | Hey guys, Kevin Bup here, and I want to welcome me to another episode of the Real |
| 0:35.5 | Estate Investing for Cashflow podcast. |
| 0:41.6 | We're missions to help you build and maintain massive amounts of cash flow through income producing real estate investments. Now, in this week's show, we're going to be speaking |
| 0:45.7 | with Derek Phillips, who holds a position of business development manager at Bixby. |
| 0:50.9 | Bixby is a real estate app that has developed into a cloud-based set of tools and |
| 0:54.8 | services that enable property management teams around the world to provide tenants and |
| 0:58.6 | residents with a more connected, efficient, and sustainable building experience. |
| 1:03.5 | Now, guys, I'll tell you, after spending some time conducting research on this app and on their |
| 1:08.3 | website and talking to Derek myself, I can see how this tool |
| 1:11.4 | would actually streamline your property management business and create massive efficiencies in |
| 1:16.8 | areas where the most common inefficiencies exist, areas such as maintenance request, |
| 1:21.8 | rent payments, et cetera. In addition, there are many features that will help you capitalize |
| 1:26.4 | on additional ancillary |
| 1:28.4 | services such as maybe dry cleaning or housekeeping. And there's a litany of others as well |
| 1:32.5 | that we'll discuss here today. And at the end of the day, I personally feel that, you know, |
| 1:37.2 | apps such as Bixby will allow you to create the ultimate tenant experience, thus providing |
| 1:43.1 | you with a much higher tenant retention rate, right? |
... |
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