Ep. 137 – Grafana Labs Chief-Operating-Officer, Douglas Hanna

Second in Command: The Chief Behind the Chief with Cameron Herold

Second in Command with Cameron Herold

Entrepreneurship, Careers, Management, Business

4.9 • 225 Ratings

🗓️ 30 November 2020

⏱️ 42 minutes

🔗️ Recording | iTunes | RSS

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Summary

Becoming a Chief Operating Officer entails a lot of shifting and good relationship building, particularly towards working with the CEO. You need to learn how to work hand in hand and take their vision to reality. In todayâ€™s show, Cameron Herold interviews Douglas Hanna, the Chief Operating Officer of Grafana Labs. Having been in a […]

Transcript

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0:00.0	Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to
0:11.8	its founder Cameron Herald.
0:14.0	In the second-in-command podcast, we talked to top COOs who share the insights, strategies,
0:20.0	and tactics that made them the chief behind the chief.
0:23.5	And now here's your host, Cameron Harold.
0:27.4	Douglas Hanna is the CEO of Grafana Labs, the company behind leading open source
0:36.0	projects, Grafana and Loki and the creator of the first open and composable
0:41.0	observability platform. Prior to Grafana Labs,
0:44.0	Douglas spent nearly four years at Zen Desk, most recently as VP operations at Zen Desk.
0:49.3	Before Zen Dust, he was a founder and CEO of Help.com, a customer service software company and the CEO of a small orange, the homegrown hosting company.
0:58.0	A small orange which Doug was joined in 2010 was acquired by an endurance international group on the Nasdak as EIGI in 2012 and Douglas continued
1:07.9	running the company as SVP and brand CEO for nearly two years following the acquisition.
1:12.4	Douglas earned his bachelor's degree in sociology. for nearly two years following the acquisition. Douglas
1:13.0	earned his bachelor's degree in sociology from Duke University.
1:16.3	So Douglas, welcome to the Second Command podcast.
1:18.6	Yeah, thanks for having me, Camry.
1:20.1	It's funny, just seeing Duke, I met a guy 20 years or no 30 years ago pretty much 30 years ago this week
1:26.9	We bumped into each other in an airport. We ended up traveling together for seven months through Asia and through Australia And for seven months through Asia and
1:32.6	Australia.
1:34.0	And for seven months, every single day,
1:36.2	he wore a Duke Blue Devils baseball cap.
1:39.6	And I was this Canadian kid.
	...

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