E990: SurveyMonkey CEO Zander Lurie on driving growth by listening to customers & employees, importance of a strong & diverse board, direct listings v. IPOs, lessons learned from WeWork; plus LAUNCH Scale Partner Talk featuring Yosiat Gimbernard from Odoo

This Week in Startups

Jason Calacanis

Technology

4.4 • 1.3K Ratings

🗓️ 18 October 2019

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

1:45 Zander’s take on the recent volatility in the public markets
3:38 What are the lessons learned from the WeWork disaster in terms of corporate governance?
6:09 Importance of diversity on BoD
10:18 Where does WeWork go from here, and how will the situation resolve?
12:35 Why Venture investing is so skewed towards growth, and why the best investors focus on gross profitability
14:41 What is SurveyMonkey’s current business, and why did they go into Enterprise SaaS?
19:20 How listening to customers & employees drives growth
23:33 How Dave Goldberg discovered SurveyMonkey and turned it into the company it is today
25:47 How Zander wound up as CEO after Dave’s passing
28:51 Zander’s thoughts on a Direct Listing as opposed to an IPO
30:42 Getting Serena Williams on the Board of Directors at SurveyMonkey
35:12 Motivating & hiring Gen Z & Millennial employees
37:45 Yosiat from Odoo on integration enabling scalability

Transcript

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0:56.0	account. We are very focused on startups here obviously but startups get big and
1:02.3	they scale in this conference
1:04.4	of scale so we're very lucky to have my very close friends Sandra Lorry with us who is
1:09.0	the CEO of Survey Monkey big round of applause. Thank you.
1:14.0	So you went public in the last year?
1:20.0	A year and a week ago.
1:22.0	A year and a week ago,
1:22.9	and a week ago, congratulations.
1:24.0	The stock's been up, it's done great,
1:26.0	and you're able to get out.
1:28.0	Now we're looking at a public market
1:30.0	that seems to have, I would say, been rocked or pulled back on the latest crop of offerings.
	...

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