1 • 981 Ratings
🗓️ 1 September 2020
⏱️ 46 minutes
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0:00.0 | For the last 20 years, F1 for Help has been perfecting the art of computer repair. |
0:05.7 | To get your computer repair done right the first time, give Joe at F1 for help a call at 208-687-0183. |
0:16.7 | In an article published an ink magazine titled, Target is beating Amazon and Walmart in a big way with this simple strategy, written by Jason Atten. |
0:27.9 | He wrote, Target can't compete with Walmart or Amazon, at least not on an overall scale. |
0:35.6 | It's simply not large enough. |
0:40.2 | Walmart has a much larger brick and mortar footprint. Amazon is obviously a bigger player online. Both generate far more revenue. What Target has, |
0:49.2 | however, is a loyal following that any company would envy. |
0:59.3 | That's largely the result of the way the company has built a brand as a place people like the shop. |
1:02.5 | I don't know anyone that says, oh, let's go to Walmart. |
1:07.2 | Amazon, on the other hand, has focused on trying to eliminate the friction associated with online |
1:12.6 | shopping by making two-day and in some cases one-day shipping, the default expectation through its |
1:19.7 | prime membership. Still, no one gets excited about Amazon. My wife, on the other hand, would consider |
1:26.4 | a trip to Target a perfectly acceptable |
1:29.3 | date night. What Target has managed to do is take that same level of customer loyalty and |
1:35.4 | translate it to a world where people haven't been spending nearly as much time in the stores. |
1:41.9 | It's not a new strategy, but in some ways, it's remarkably simple. |
1:47.2 | Here's the entire strategy summarized in seven words, be the most convenient place to shop. |
1:55.3 | In many cases, at least to its customers, Target was already the coolest place to shop. |
2:01.7 | Now it wants to be the most convenient. |
2:04.6 | Largely, that has meant introducing options like same-day delivery, which is faster than two-day |
2:10.4 | shipping, by the way, order pickup, and even drive-up pickup. |
2:14.8 | Usage of these services is up over 270% compared to last year. Today, Phil and I |
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