4.7 • 870 Ratings
🗓️ 1 April 2019
⏱️ 4 minutes
🧾️ Download transcript
If you say you are going to do something, then do it. Not a version of it. Not some approximation. Do exactly it. Not to is to set the new lowest standard or to invite confusion.
Look for those tiny simple things that you might do that create inconsistency with communication and action. It could be using the word ‘try’ or ‘maybe’ when establishing a performance metric. It could be punching the snooze button which suggests you either didn’t really mean what you said or that you can change your tune with your mood. No matter how simple is may seem they are sure foundations for some of the less obvious and more intrusive places you allow dissonance to reside.
When you find yourself confronted with someone that has trouble with saying and doing, get them to specify measurable factors of performance or action to eliminate confusion or opportunity for disappointment.
LESSONS:
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CREDITS:
Producer: Marion Abrams, Madmotion,llc.
Host: Brian “tosh” Chontosh
Show notes: Brian “tosh” Chontosh
© 2019 Spartan
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0:00.0 | Hey Spartans, welcome back to Spartan Stand. Brian Shantash here today, wanting to talk to you about doing what you say and saying what you mean. |
0:11.0 | Might seem pretty obvious what I mean when I say do what you say say what you mean |
0:16.9 | but let's just talk about that for a minute and we'll start on the professional |
0:20.3 | level. When you do what you say and you say what you mean, you establish credibility. |
0:26.7 | You establish that it is important to accomplish the task that you set forth not only |
0:31.5 | for yourself and for others. Not to do what you say |
0:34.8 | or do you mean is to set this new standard that well I don't really have to do that |
0:39.7 | he's going to let me offer I don't really have to perform to this degree |
0:43.3 | or to this margin of success |
0:44.9 | because he'll tolerate something different. |
0:46.9 | So you want to be clear and concise |
0:48.8 | about the orders that you issue to your subordinates, |
0:51.1 | about the commands that you give to your coworkers or about just what you agree to do with somebody else. |
0:57.4 | We want to be people in our word. |
0:59.7 | It establishes credibility. |
1:01.4 | It's a form of mutual respect. It helps manage expectations. |
1:05.0 | Your coworkers or your employees or your partner, they don't have to try to interpret what you're saying. |
1:11.0 | They don't have to spend mental resources saying, well, he said this, but did he really mean that, or could he mean this? Be clear, concise, do what you say, say what you mean. |
1:22.6 | That's on the professional level. |
1:24.8 | I think getting to the professional level |
1:27.2 | a lot of times is about habituating things for yourself |
1:30.8 | on the personal level. How do we get there? I think it's I think it's incredibly |
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