4.4 • 1.9K Ratings
🗓️ 2 May 2023
⏱️ 23 minutes
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0:00.0 | Are you trying to bring your leadership skills to the next level? |
0:04.0 | I want to suggest HBR's new podcast feed, HBR Unleadership. |
0:09.0 | HBR editors like me hand select the best leadership case studies and conversations |
0:15.0 | from across HBR's podcast videos and beyond. |
0:18.0 | Listen for free to HBR Unleadership, wherever you get your podcasts. |
0:24.0 | New episodes every Wednesday. |
0:30.0 | Welcome to the HBR Idea Cast from Harvard Business Review. |
0:41.0 | I'm Kurt Nickish. |
0:43.0 | We interviewed Jim McElvie back in episode 730. |
0:53.0 | He told his story of co-founding the mobile payments company Square. |
0:57.0 | He had been annoyed to lose a sale when his independent glass blowing studio |
1:02.0 | couldn't take a credit card. |
1:04.0 | Basically, back then, if you sold less than $10,000 a year, |
1:08.0 | accepting credit cards just wasn't economical. |
1:11.0 | Square made it possible for individuals in small merchants to take credit cards |
1:16.0 | with a mobile phone or tablet. |
1:18.0 | And Visa and MasterCard were happy about it because it was bringing them brand new business they didn't have before. |
1:25.0 | As McElvie said in that interview, the most interesting part of a market is where it ends. |
1:31.0 | Because that's where anyone can expand the zone and create wholly new value, a new market. |
1:38.0 | Today's guest says that Square, now a multi-billion dollar business, |
1:43.0 | is a great example of non-disruptive creation. |
1:47.0 | And that more companies can grow in a way that moves beyond a destructive win-lose competitive mindset |
... |
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