Customers from hell. How do you combat rude jerks who come into your workplace?

I was working drive-thru one day when a woman ordered a large orange high sea. She gets to the window,

and I see that there are three other people laughing pretty hard. I take her money and give her the drink,

and about two seconds later I hear,

Fire in the hole! and I see a large

orange grenade flying at me. Somehow, I ninjaed the pop back into her Audi. She even had the nerve

to ask my manager for her money back. I've seen a few people ask how I managed to ninja the

high sea back into her car. I honestly don't know how I managed it, but as I was turning back to the register

to take the order of the car that had just gotten to the speaker, I saw the drink flying at me.

I somehow managed to reach out my left arm and redirect it back out the window in into her car.

The lid came off and it exploded everywhere. Needless to say, she didn't get her money back and was

told less than kindly to leave. I went through a McDonald's drive-thru once, and the place was slammed inside and out. After ordering, I was asked to park next to the curb, and someone would bring my order to me as soon as possible. A girl walks up to my car, visibly shaken, and as she approaches my car to hand me my food, she says,

please don't slap me. And I said, what? She said the last lady she delivered the food to,

yelled at, and slapped her across the face because the food took so long. Jesus, fast food

service PTSD is not okay. Okay, let's do this. We all take MMA training and various techniques,

and in six months we meet, and we all get jobs at one fast food this. We all take MMA training and various techniques, and in six months

we meet and we all get jobs at one fast food place. We have the entire property filmed

and wait for YouTube infamy.

I used to work at Applebee's. One of my tables was an elderly couple and what I assumed

was their granddaughter. They ordered their food, steak, salad and chicken fingers. In the kitchen, a random server,

let's call him Matt, was running people's food because everybody was busy. Well, the table next to mine

belonged to a server named Ashley. Matt accidentally ran Ashley's food to my table. He asked the old

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