Customer Service 101 - How to Create a Customer Service Experience That Wows

Thrivetime Show | Business School without the BS

Clay Clark

Business, Entrepreneur, Thrivetime, Businessschool, Smallbusiness, Entrepreneurship

4.8 • 1.5K Ratings

🗓️ 30 May 2017

⏱️ 104 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Does your business create a customer experience that WOWs? During this powerful customer service training the former U.S. SBA Entrepreneur of the Year and business coach (Clay Clark) and Doctor Robert Zoellner teach how to create a customer service experience that wows. They touch on the sights, sounds, smells, and nuances that go into creating a customer service experience that will produce a high NET PROMOTER SCORE.

Transcript

Click on a timestamp to play from that location

0:00.0	And now.
0:05.0	Oh!
0:07.0	casting from the center of the universe and the Thrive15.com World Headquarters.
0:12.0	Let's go! Freesetting the world's only business school without the BS,
0:15.0	with optometrist and entrepreneur Dr. Robert Selner,
0:19.0	in the Forest All Business Administration Entrepreneur
0:21.0	in the year in your ear, Clay Clark.
0:24.0	It's the Thrive Time Show on Talk Radio 1170.
0:29.0	3, 2, 1, Boom! Boom! Boom and boom.
0:35.0	Welcome back to the Thrive Time Show on your radio.
0:37.3	My name is Clay Clark, the former US-SBA
0:40.3	entrepreneur of the year, and now a new member of the Forbes Coaches Council.
0:46.6	So at Forbes magazine, you know they have a business coaching council and so now I've somehow
0:51.2	scammed my way and I've tricked them into believing that I know what I'm talking about.
0:56.0	And now I'm the newest member of the Forbes Coaching Council.
0:58.5	So again, it just shows you that with enough lipstick on a pig,
1:02.8	eventually you too could get into the Forbes Business Coaching Council.
1:06.0	No, that's not true, Clay.
1:09.0	Now listen, it is confirmed that you are the world's best business coach.
1:13.3	So the idea that Forbes,
1:15.4	when the leading business magazines,
1:17.1	when the leading business forums, really,
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Clay Clark, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Clay Clark and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.