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Greetings and salutations thrive nation. I know many of you are listening to this podcast because you want to grow a successful business.

I know many of you listen to this podcast because you are disturbed by me, you're saying at least by comparison it sounds like I have it together

and so you listen to the show as a way for you to feel like you can mentally

one up somebody every single morning every single day and I and I get that I get I know I get that and I appreciate you listening to the show for therapeutic reasons I know some of you've listened because you've heard companies like Shaw Holmes or Full Package Media or

phone doctors or Tip Top K-9 or DJ Connection or Dr Robert Selners and you're like, I've

known these companies Barbie cookies. You're like, I've been there, O'Reilly's.

You say, I've been there too.

Hewlett Packard, you're like, I know about this and you know that what we're teaching has worked

for them and it can work for you. Well this next move is focused

on this concept called the net promoter score. The net promoter score. Harvard

did a study about this thing called the net promoter score.

And they said it's the number one thing

that your business needs to grow.

Let me paraphrase.

When people say, wow, they typically refer you now.

When people say, wow, they typically then refer you now.

...