Welcome to the Jill on Money Coronovirus Market Update. It's Saturday, July 4th.

I'm going to keep this brief because I know you want to get to the content and the rest of your weekend.

Today we've got a guest. His name is Steve Hers. He's written a book called Don't Take Yes for an

answer using authority, warmth, and energy to get exceptional results.

We're refocusing on your career gang, so pay attention.

If you have financial questions, maybe it is a career question, don't hesitate to send us an email,

it's Ask Jill at Jill on Money.com. Here's our interview with Steve Hers.

So Steve, welcome to the pod. Thanks for coming along.

Thanks for having me, Jill.

Excite to be here.

All right, so why did you write this book?

I wrote this book because I realized in my research and in the last 30 years of being a talent agent

that there are so many people out there who work hard,

who study, who do all the right things, who show up on time and don't reach their potential.

And so this book is a shortcut to teach you how to do that.

What do you mean by using authority and warmth?

What do you mean by that?

Let's say you know the most of anybody on your topic,

and yet you communicate with a lot of filler words, you have a high voice. on your

topic, on your topic, on your mouth when you speak,

you don't make eye contact with people when you speak,

you will not come across as competent

...