5 • 145 Ratings
🗓️ 27 September 2021
⏱️ 30 minutes
🧾️ Download transcript
**This episode is brought to you by MuteSix, Gorgias, and Attentive**
“Becoming an entrepreneur gets easier and easier as you get questions answered,” says Debbie Mullin, CEO and Founder of Copper Cow Coffee, the first premium Vietnamese coffee company in the U.S.
Debbie was raised in California and had a Vietnamese mother. She always wanted to be part of something that could create opportunities. She used to work at the World Bank before Copper Cow Coffee. The flavor of Vietnamese coffee had always been interesting and exciting for her, so she chose to start the brand.
Hyper-focused learning had kept her going in her journey.
She talks about:
* Gratefulness
* Overview of the brand
* Why she started Copper Cow Coffee
* What pushed her
* Who pushed her back
* Support from her mother
Join Ramon Vela and Debbie Mullin as they break down the inside story on The Story of a Brand.
For more on Copper Cow Coffee, visit: https://coppercowcoffee.com/
Subscribe and Listen to the podcast on all major apps. Listeners can also search for The Story of a Brand. Click here to listen on Apple Podcast or Spotify.
*
This episode was brought to you by MuteSix.
MuteSix is the leading agency in performance marketing.
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For your free digital marketing consultation, visit: https://mutesix.com/storyofabrand
*
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0:00.0 | Recorded at Mute Six Studios. |
0:07.9 | This is not your average entrepreneur or e-commerce podcast. |
0:11.6 | And he's not your average host. |
0:14.0 | This is the story of a brand with your host, Ramon Vela. |
0:27.6 | So Copper Cowell Coffee is the first premium Vietnamese coffee company in the U.S. And what we're most known for though is the way that we sell our coffee in these individual |
0:35.6 | single-use pourovers. So they're pre-filled with our premium coffee. |
0:41.3 | And then you just are able to open them up over any cup, |
0:44.3 | and you just need hot water. |
0:46.3 | And then we also sell them with sweetened condensed milk creamers, |
0:50.3 | which is just kind of something that's very typical in the region to serve |
0:55.8 | with Vietnamese coffee. And the combination is just a really amazing latte that anybody could |
1:01.8 | make at home. And so we've been able to, we've been in business for five years and have been |
1:08.1 | growing pretty fast since launch. |
1:19.7 | I am Alexandra Collis, director of customer experience for Princess Polly. |
1:21.8 | Our demographic is Gen Z. |
1:25.0 | And this is the I expect a response now. |
1:26.3 | I call them the now customer. |
1:28.3 | Our CX teams engage across every single channel. It is very important that we meet our customers where they are. And Gorgeous allows us |
1:34.1 | the opportunity to be efficient with all of these channels located in one place. If you're |
1:39.5 | interested in learning more about Gorgeous, go to Gorgeous.com and mention podcast for two months free. |
1:46.7 | How do the most innovative companies reach mobile consumers? Meet attentive. The text messaging |
1:52.5 | solution trusted by innovative retail and e-commerce brands like CB2, coach, and thousands of Shopify |
... |
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