Coaches Corner - Beyond Bonuses: How to Build a Culture of Buy-In
Shared Practices | Your Dental Roadmap through Practice Ownership
Dr. George Hariri | Shared Practices Network
4.9 • 559 Ratings
🗓️ 14 April 2025
⏱️ 28 minutes
🧾️ Download transcript
Summary
In this Coach’s Corner episode, Richard and Caitlin dive into one of the most common challenges for practice owners—getting their team to truly buy in. Spoiler alert: It’s not about throwing more money at the problem! They break down three key areas that drive real engagement: genuinely caring about your team, defining the “why” behind your practice, and clearly communicating your vision and expectations. If you’ve ever felt frustrated by a disengaged team, this episode is for you.
Transcript
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| 0:00.0 | Welcome to the Shared Practices podcast. I have with me today, my co-host. And are we allowed to, |
| 0:09.2 | like, have we talked about it on air yet? I can't remember if we talked about the news last episode. |
| 0:14.0 | Are we allowed to? No, we haven't, but we can go ahead and talk about it now. I'm joining you as a very |
| 0:18.9 | pregnant co-host of Coach's Corner. Hi, everyone. It's Caitlin. So forgive me if I'm joining you as a very pregnant co-host of Coach's Corner. |
| 0:21.6 | Hi, everyone. |
| 0:22.1 | It's Caitlin. |
| 0:23.2 | So forgive me if I'm out of breath. |
| 0:25.3 | You might have heard me out of breath on the last episode. |
| 0:27.7 | I got some feedback on that. |
| 0:30.0 | I was. |
| 0:30.6 | That was the first time I heard was last episode. |
| 0:33.4 | And then we're getting close. |
| 0:35.1 | So hopefully the episode is not interrupted is about how close we're |
| 0:39.6 | getting. Are we almost there? That's right. Yeah, we are. We're less than two weeks out. So I think we |
| 0:46.1 | should be in good shape for the next 30, 40 minutes or so, but we better start now just in case. |
| 0:50.5 | Just in case. Exactly. No, this is great. I'm super excited for you. Thanks for, I was like deathly ill two weeks ago when we were supposed to record this. I was like, Caitlin, I have no voice. I can't record. And she's like, well, I don't have a lot of time before this baby comes. So let's, let's get these episodes in. This is a really fun topic. It's really funny too too, when Suzanne is like, hey, I need you guys |
| 1:12.3 | talk about getting a team member to opt in, which, you know, I shouldn't out Suzanne and tell her that that's what, that's what, it's not the tone of her emails. That's not what Suzanne's like. But all of a sudden, instantly it was like, oh, this is going to be a fun episode. And we just spent five minutes before going on air really fleshing out this idea, I think it's going to surprise |
| 1:29.9 | people. This episode has nothing to be. episode and we just spent five minutes before going on air really fleshing out this idea. |
| 1:28.3 | I think it's going to surprise people. This episode has nothing to do with bonuses. |
| 1:33.0 | Yeah, you're very correct. That didn't even cross my mind. |
| 1:36.8 | So everyone is always like, how do I get my team members to really buy into the practice and what |
| 1:43.1 | we're doing and care and think like an owner, which, |
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