Welcome to the Carrie Newhoff Leadership Podcast. A podcast all about leadership

and personal growth. The goal? To help you lead like never before in your church or in your business.

And now your host, Carrie Newhoff.

Well, hey everybody and welcome to episode 325 of the podcast.

My name is Carrie Newhoff and I hope our time together today helps you lead like never before.

Today's podcast is brought to you by the Leaders and Living Room

Podcast and a brand new initiative called The Leaders Circle.

So stay tuned for that.

My guest today is Susan Steinbrecker and this was a fascinating conversation.

Do you know, believe it or not, most companies, and I would say churches are no exception to this if you work at a church.

Work is a place where people spend 25 to 40 percent of their work week dealing with disputes, disagreements, and unresolved conflict.

Yeah, up to almost half their time at work dealing with just stuff that isn't work, right? And so we have a fascinating conversation

about how to lead change, how to deal with conflict at work,

and how to increase team engagement.

I think you're absolutely going to love.

I wrote a book on change. I gotta tell you I learned a lot in this interview.

Susan is a business consultant professional speaker, licensed mediator, and she's president and

CEO of Steinbraaker and Associate.

She's written a number of best-selling books.

She's consulted with some of the top companies in the world

and she's a regular contributor to Inc.com.

And her work has been featured on MS NBC, The New York Times, Fortune Small Business

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