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🗓️ 14 July 2025
⏱️ 61 minutes
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0:00.0 | Hi, my name is Steven. I lead the team at Mod Scenes. We are a company that does church stage backdrops. |
0:06.0 | Abby and the team at Thrive in about four months have helped us to get to number one on Google for our keyword, which is awesome. |
0:14.0 | It's been a huge help to us. It's helped us to get in touch with a lot of churches who are looking for our product and have a need, |
0:21.6 | and we're able to serve them. |
0:23.6 | It's been really great for our business to help us to grow and to serve more people. |
0:27.6 | My name is Steven Hall, and I run a company called Modstein. |
0:31.6 | We do stage backdrop design and DMX controlled lighting fixtures. |
0:36.6 | The systems that we put together that you've helped us |
0:39.3 | put together that have been awesome. |
0:41.3 | So we've been able to streamline our process |
0:44.3 | for manufacturing and for fulfillment. |
0:48.3 | We have a checklist for every single order that we do now |
0:52.3 | and it makes our process super quick. Many of our |
0:57.0 | clients have very demanding schedules. A lot of times things will have to be turned around |
1:02.0 | and put on a flight the same or next day. So it's helped us tremendously to be able to have, |
1:09.0 | you know, paperwork to know this is what, this is where this |
1:12.6 | is going, it needs to be there, here's all the components, and have a file on file. So if we |
1:19.6 | need to come back to it, we can always look back. And this was what was sent. There's to know how to |
1:24.6 | talk knowledgeably to the customer as we're moving forward for customer support. |
1:29.3 | With the systems we've been able to do a better job at following up on leads. |
1:35.3 | So we have a tracking sheet that we keep pretty up to date. |
1:40.3 | We'll go through and make sure that we notate details from calls |
... |
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