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Entrepreneurial Thought Leaders (ETL)

Chip Heath (Stanford University) - How Organizations Can Win Our Hearts

Entrepreneurial Thought Leaders (ETL)

Stanford eCorner

Business, Life Lessons, Creativity, Startups, Strategy, Thought Leadership, Education, Stanford University, Leadership, Challenges, Journey, Culture, Etl, Innovation, Founders, Stanford, Entrepreneurship

4.5740 Ratings

🗓️ 9 May 2018

⏱️ 57 minutes

🧾️ Download transcript

Summary

Stanford business Professor Chip Heath discusses how certain moments we all experience — the first day at a new job, finishing a difficult project —don’t feel as special as they should, and how we can make them much more memorable with a few simple touches. In conversation with Stanford Professor of the Practice Tina Seelig, Heath shares insights from his new book, “The Power of Moments: Why Certain Experiences Have Extraordinary Impact.”

Transcript

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0:00.0

Who you are defines how you build.

0:06.7

This is the Entrepreneurial Thought Leaders series.

0:10.6

Brought to you by Stanford E-Corner.

0:14.4

On today's episode, we have Chip Heath,

0:17.2

professor of organizational behavior at Stanford's Graduate School of Business.

0:21.7

Chip's research focuses on making ideas succeed and how to create memorable messages.

0:27.8

His new book, written with his brother Dan, focuses on creating defining moments.

0:33.4

Here's Chip.

0:40.8

Today we have a super special guest.

0:43.5

I am so delighted that we have Chip Heath here.

0:46.0

I've known him for many years, and I am a big fan of his work.

0:50.0

He's written extensively about human behavior in the context of organizations.

0:54.4

He's a professor at the business school right across campus, and he's a co-author with his brother

0:59.4

of several really interesting books.

1:01.6

One is called Decisive, How to Make Better Decisions in Life and Work, Switch, How to Change

1:07.3

Things When Changes Hard, Made to Stick, stick, why some ideas survive and others don't,

1:12.8

and his newest book, The Power of Moments.

1:16.1

I tell you that I love this book.

1:19.7

I got an early copy of it, and I started reading it

1:23.0

and couldn't put it down.

1:25.2

I think this is honestly, I think,

1:27.0

one of the most important books they've written. Thank you. Yeah. I want to suggest I think this is, honestly, I think, one of the most important books

...

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