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The Times Tech Podcast

Center for Human Technology’s Tristan Harris: “Tech’s inconvenient truth”

The Times Tech Podcast

Will Morley

Business, Unknown, Technology

4.9654 Ratings

🗓️ 28 June 2019

⏱️ 37 minutes

🧾️ Download transcript

Summary

The Sunday Times tech correspondent brings on Tristan Harris, founder of the Centre for Humane Technology, on becoming a tech critic (2:00), leaving Google (6:20), how 2016 woke up the world (8:00), being at the Persuasive Technology Lab in Stanford (9:00), the “Time Well Spent” movement (12:00), why it’s hard to remake the “attention economy” (14:25), the conspiracy correlation matrix (18:05), the danger of Facebook Groups (19:15), the slow awakening amongst rank and file techies (22:45), why he is confident things can change (27:25), Apple as the Federal Reserve of the Attention Economy (28:15), living in a downgraded world (31:25), and the plan (34:10).

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Transcript

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0:00.0

Yo, technology.

0:03.0

What is it all about?

0:04.6

This is what happens when you take algorithms that are predicting what will work on you.

0:09.8

They're not predicting what you want.

0:11.2

They're predicting what you can't help but watch.

0:13.8

So the problem is this is making the world go crazy and mess.

0:17.5

We call this human downgrading.

0:18.8

It's the social climate change of culture.

0:24.5

Hello. mass. We call this human downgrading. It's the social climate change of culture. Hello and welcome to Danny in the Valley. Thank you for tuning in. This week, we have a great

0:31.5

guest. Tristan Harris is here. And Tristan is one of the most eloquent and effective critics of big tech out there today.

0:42.1

He's a former design ethicist at Google, who, after trying to change things from inside the mothership,

0:49.2

left several years ago to try to do it from the outside. He is the person who coined the term time well

0:54.4

spent, which led Apple, Facebook, and Google to all introduce features to track and limit

1:00.5

the time we spend on social media. But that was a baby step. Harris reckons that Big Tech's

1:06.9

algorithms are destroying society in ways that are obvious and not so obvious. In the same way

1:14.3

that carbon is destroying our atmosphere, our environment. And he is calling for huge changes in the

1:19.5

way that big tech operates, the whole surveillance, nature of the internet, etc. What he calls

1:25.3

the attention economy. It's quite radical stuff, but he is also very convincing.

1:31.1

Now, Harris usually spends much of his time jetting around the world, speaking with world

1:35.9

leaders and companies and conferences, kind of sounding the alarm, but we caught up with

1:40.3

him recently.

1:41.4

And I think you're really going to enjoy this one.

...

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