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The Story of a Brand Show

Cartloop - Helping Retailers Drive More Revenue

The Story of a Brand Show

Ramon Vela

Business, Entrepreneurship

4.9147 Ratings

🗓️ 6 September 2021

⏱️ 35 minutes

🧾️ Download transcript

Summary

**This episode is brought to you by MuteSix, Gorgias, and Attentive**

 

Cartloop helps DTC brands and retailers drive more revenue and scale their customer relationships, says Lisa Popovici, Co-Founder of the conversational text marketing platform for Shopify and Shopify Plus brands.

Lisa majored in computer science in high school but decided to study medicine for college. She met her future co-founder Andrei Negrau while studying medicine and got inspired to start her first e-commerce store. Later, her e-commerce journey extended to tech, which also helped them in funding their first startup.

She says the frustration behind abandoned carts and avoiding reliance on external marketing channels were the reasons behind Cartloop. She also discusses the startup scene in Romania and that the startup ecosystem is evolving.

In part 1, Lisa talks about:

* Gratefulness
* Overview of the brand
* Her life before Cartloop
* Challenge of joining tech
* What she learned by studying medicine
* Being a startup pioneer in Romania
* Early days of Cartloop
* SMS as a “personal” channel

Join Ramon Vela and Lisa Popovici as they break down the inside story on The Story of a Brand.

For more on CartLoop, visit: https://cartloop.io/story

Subscribe and Listen to the podcast on all major apps. Listeners can also search for The Story of a Brand. Click here to listen on Apple Podcast or Spotify.

*

This episode was brought to you by MuteSix.

MuteSix is the leading agency in performance marketing.

They have been in this space for nearly eight years, growing and scaling the world’s most recognizable e-commerce brands with breakthrough creative, targeted media buying, and data-driven results in every step of the funnel.

They're currently offering listeners a FREE omnichannel marketing audit.

Their team of auditors will perform a deep dive analysis into your current marketing efforts and identify which strategies might be budget wasters and which strategies will improve performance.

The audit covers all digital marketing channels, including Facebook, Google, Email, Amazon, Snapchat, TikTok, Pinterest, Influencer, Programmatic, and Website CRO.

For your free digital marketing consultation, visit: mutesix.com/storyofabrand

*

This episode was brought to you by Attentive.

How do the most innovative companies reach mobile consumers?

Meet Attentive, the text messaging solution trusted by innovative retail & e-commerce brands like CB2, Coach, and thousands of Shopify brands.

On average, Attentive customers see 25x ROI and 18.5% of online revenue driven by SMS. Ready for SMS to become one of your top three revenue channels?

Learn how to get started with your free trial by requesting a demo at https://www.attentivemobile.com/

*

This episode is also brought to you by Gorgias.

Did you know that loyal customers are 9x more likely to convert compared to a first-time shoppers?

That's why exceptional customer service is so important for your retention & growth. I recommend using Gorgias.

Gorgias combines all your communication channels, including email, SMS, social media, live chat, and phone, into one platform and gives you an organized view of all tickets.

This saves your support team hours per day and makes managing customer orders a breeze.

Go to https://www.gorgias.com/ to book a demo and mention the Story of a Brand podcast for two months free.

Transcript

Click on a timestamp to play from that location

0:00.0

Recorded at MuteSix Studios, this is not your average entrepreneur or e-commerce podcast, and he's not your average host.

0:14.0

This is the story of a brand with your host, Ramon Vela.

0:21.2

So Cardlop is a conversational SMS marketing platform for Shopify and Shopify Plus brands.

0:27.5

We help DTC brands and retailers drive more revenue and scale their customer relationships

0:34.1

through human-powered SMS marketing.

0:42.2

Hey, did you know that loyal customers are nine times more likely to convert compared to a

0:47.5

first-time shopper? That's why exceptional customer service is so important for your

0:52.3

intention and growth. i recommend using gorgeous

0:56.3

gorge's combines all communication channels including email SMS social media live chat and phone

1:02.4

into one platform and gives you an organized view of all your tickets this saves your support team

1:09.4

hours per day and makes managing customer orders a breeze.

1:13.4

Go to Gorgeous.com to book a demo and mention the story of a brand podcast for two months free.

1:19.3

Again, go to Gorgeous.com to book a demo and mention the story of a brand and you get two months free.

1:26.9

Hey, everyone, this is Ramon Vela, and this is another episode of the story of a brand.

1:32.6

Like always, I have an amazing company and founder that we're going to feature on today's show.

1:38.0

But before I do, I, as always, have a question about gratefulness.

1:43.2

So, Lisa, is there a time that you remember and you can share that someone provided you

1:49.9

with a level of support that just made you feel so grateful because it meant that they

1:54.6

believed in you or your vision or your potential?

1:57.8

Do you remember a time like that?

2:00.4

Yeah, I definitely remember the time. It was

2:04.5

two years ago, almost three years now, when my co-founder, which is the one who's been supporting me,

...

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