Can AI solve fans’ concert ticket woes?
Marketplace Tech
Marketplace
4.5 • 1.3K Ratings
🗓️ 12 August 2024
⏱️ 5 minutes
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Summary
Taylor Swift’s “Eras Tour” has shattered records, crashed websites and broken the hearts of fans vying for tickets. The BBC’s Sam Gruet says AI could help fans purchase tickets for a fair price and without the risk of fraud.
Transcript
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| 0:00.0 | Online ticket sellers have developed a bad reputation. |
| 0:05.0 | Can AI help them shake it off? |
| 0:08.0 | From American Public Media, this is Marketplace Tech. |
| 0:11.0 | I'm Megan McCarty Carino. |
| 0:13.0 | Thousands of Taylor Swift fans have been flocking to Europe from the US this year |
| 0:27.1 | to see the pop star perform in her record-breaking eras tour. Some of these fans |
| 0:32.1 | say it's actually cheaper to travel thousands of |
| 0:35.2 | miles to see the show because tickets in the states have been so hard to get on |
| 0:39.7 | official sites like Ticketmaster thanks to resellers using bots to buy them up and then sell |
| 0:45.9 | them at eye-watering prices, well into the thousands. |
| 0:50.6 | It's highlighted problems in the online ticket sales ecosystem, which some artists have called broken. |
| 0:56.0 | So could AI be the solution? |
| 0:59.0 | The BBC's Sam Gruey has been speaking to fans and experts to find out. |
| 1:04.3 | It's the tour that smashed records selling 4 million tickets and led to fans |
| 1:09.2 | traveling across the world. |
| 1:20.0 | 32 year old Jackie Thrap tried to get tickets in her hometown Tennessee, but when she saw the price... Pre-sale tickets were like $200,000 to $,000 dollars just for the back row in America. |
| 1:27.0 | I'm not going to pay 5 grand to sit in the back row. |
| 1:30.5 | It's just to see Taylor Swift when I could pay a thousand to see her out in Sweden. |
| 1:35.0 | Laws in France, Germany and Holland limit retail ticket prices to no more than 20% over the face value of the ticket. |
| 1:45.0 | While in Ireland, resale above face value is banned altogether. |
| 1:48.6 | But in Sweden, Jackie's still faced problems. |
| 1:52.0 | I bought a ticket that day when I realized, |
... |
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