Business | Customer Service | How to Take the Customer Service Experience That You Offer to Your Customers to the NEXT LEVEL!!!
Thrivetime Show | Business School without the BS
Clay Clark
4.7 • 1.5K Ratings
🗓️ 17 May 2023
⏱️ 47 minutes
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| 0:00.0 | Thrive 15 presents awkward business moment number eight. Hold the mayo. |
| 0:05.4 | Hi there. Who's up? I ordered my burger without mayo. You don't want mayo on your burger? |
| 0:10.5 | No. Cool. Let me take care of that. Right. One burger no mayo coming right up. |
| 0:14.7 | Wait, no my double. Wait, yo, lady didn't want any mayo on her burger. No mayo on the burger. |
| 0:20.4 | No one's right up. No one mayo. |
| 0:27.2 | Burger no mayo. There we go, ma'am. Great, thank you. |
| 0:29.6 | Awesome. Next up, don't let this happen to you. |
| 0:37.5 | Attend the world's best business workshop led by America's number one business coach for free |
| 0:42.2 | by subscribing on iTunes and leaving us an objective review. |
| 0:46.0 | claim your tickets by emailing us proof that you did it and your contact information to |
| 0:50.1 | info at thrivetimeshow.com. All right, thrive nation. This next lesson, this next principle |
| 0:57.2 | can absolutely change the life for many of our listeners, but I want to make sure that you're |
| 1:01.6 | taking a lot of notes. So I'm going to go slow and I want Dr. Z to then pile on with some editorial |
| 1:07.4 | and I like to get Eric Chups take on this as a business coach and Ryan, you're take on this as a |
| 1:12.7 | business owner. So manager at 101 without follow up, nothing other than good intentions and bad results |
| 1:19.9 | will happen. So John D. Rockefeller explains the kind of person that can effectively follow up in |
| 1:26.2 | his mind as a good manager. And he said the ability to deal with people is as |
| 1:30.4 | purchasable a commodity, a sugar or coffee. And I will pay more for that ability than any other |
| 1:35.8 | under the sun. You know, management was a huge issue when he growing to the Rockefeller |
| 1:40.0 | enterprises. He just when he could find a good manager, he's like, oh my gosh, that guy |
| 1:44.2 | is a genius because there's very few people that can manage. Now here are the principles I want to |
| 1:49.4 | teach the difference between delegation and abdication is that delegation is where you tell |
... |
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