Building Trustworthy AI: A Holistic Approach
The Bobby Bones Show
Premiere Networks
4.8 • 10.2K Ratings
🗓️ 28 June 2022
⏱️ 27 minutes
🧾️ Download transcript
Summary
Advocating for artificial intelligence to be built and deployed ethically is no longer just a compliance issue but more of a business imperative. In this episode of Smart Talks with IBM, Malcolm Gladwell takes on this topic with Dr. Laurie Santos, host of The Happiness Lab, and Phaedra Boinodiris, Trust in AI Practice Leader within IBM Consulting. Phaedra’s team at IBM is creatively tackling the global need to build trustworthy AI by approaching the challenge holistically, implementing design thinking to address problems before they arise.
This is a paid advertisement from IBM.
See omnystudio.com/listener for privacy information.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Hello, hello, welcome to Smart Talks with IBM, a podcast from Pushkin Industries, I Heart |
| 0:08.9 | Radio and IBM. |
| 0:10.7 | I'm Malcolm Gubbow. |
| 0:12.4 | This season we're talking to new creators, the developers, data scientists, CTOs and |
| 0:18.1 | other visionaries who are creatively applying technology and business to drive change. |
| 0:24.3 | Channeling their knowledge and expertise, they're developing more creative and effective |
| 0:28.2 | solutions no matter the industry. |
| 0:31.6 | Our guest today is Pedro Bonidirez, trust in AI practice leader within IBM consulting. |
| 0:39.6 | Advocating for artificial intelligence built and deployed responsibly is no longer just |
| 0:44.7 | a compliance issue, but a business imperative. |
| 0:49.0 | Part of Pedro's job is to help companies identify potential risks and pitfalls way before |
| 0:54.9 | any code is written. |
| 0:56.7 | In today's show, you'll hear how Pedro's team at IBM is approaching this challenge holistically |
| 1:02.0 | and creatively. |
| 1:04.0 | Pedro spoke with Dr. Laurie Santos, host of the Pushkin podcast, The Happiness Lab. |
| 1:09.5 | Laurie is a professor of psychology at Yale University and an expert on human cognition |
| 1:14.8 | and the cognitive biases that impede better choices. |
| 1:19.0 | Now, let's get to the interview. |
| 1:28.8 | Pedro, I'm so excited that we get a chance to chat today. |
| 1:32.4 | Just to start off, I'm wondering how did you get started in this role at IBM? |
| 1:36.7 | What's the story to how you got where you are today? |
| 1:39.1 | Oh goodness, my background is actually from the world of video games for entertainment. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Premiere Networks, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Premiere Networks and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

