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The Brian Lehrer Show

Brick & Mortar, but Smaller

The Brian Lehrer Show

WNYC

Bryan, Daily News, Media, New, Nyc, Public, York, News, Lerer, Politics, Wnyc, Npr, Arts, News Commentary, Radio

4.61.5K Ratings

🗓️ 6 September 2024

⏱️ 26 minutes

🧾️ Download transcript

Summary

Lora Kelley looks at how e-commerce has made stores get smaller and serve a different purpose.

Transcript

Click on a timestamp to play from that location

0:00.0

It's the Brian Lair show on WNYC. Welcome back, everybody. I'm Matt Katz, keeping the big seat warm for Brian today.

0:18.5

Now let's take a look at a recent trend in retail real estate. Following the

0:23.7

rise of e-commerce in the 2010s, mutters about the death of in-person stores began to accumulate.

0:30.0

Gloomy forecasting reached a fever pitch when pandemic shutdowns led to an abrupt drop in in-person

0:36.3

shopping in 2020.

0:41.3

But in fact, physical stores are now alive, even thriving.

0:43.0

They're just changed form.

0:49.5

A recent article from the Atlantic explores how brick-and-mortar stores have adapted to the age of e-commerce.

0:58.5

Physical stores have grown smaller as they transition into their new role as showrooms that complement the online shopping experience.

1:08.6

Joining us now to discuss the evolution of physical stores is Laura Kelly, associate editor at the Atlantic and an author of the Atlantic Daily newsletter.

1:10.7

Her latest piece has the pithy headline. Stores are small now.

1:13.1

Hi, Laura. Welcome to WNYC. Hi. Thanks so much for having me on. It's great to be here.

1:19.3

Excellent. So lay it out for us. How do the stores of today compare to shopping in the pre-Ecommerce era and how'd they be popular like this?

1:29.6

What's going on with these stores?

1:31.8

Yeah, absolutely.

1:32.9

So the bottom line is a lot of American stores are simply getting smaller.

1:38.0

So a generation ago, you may have walked into a big department store at a local mall or in your town and seen just an

1:46.9

enormous array of options, shelves and shelves full of every color and size of t-shirt and sweater.

1:53.5

And you may have gone shopping with the expectation that you would leave the store that day with,

1:57.8

you know, a bag full of merchandise. And a trend that we're seeing in retail now

2:02.5

is that a lot of stores, including some of the classic big American retailers, so places

2:08.5

like Macy's and Nordstrom, are opening much smaller outposts. So the idea here is that shoppers

...

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