Hey everyone. You're listening to Yap Snacks, a series of bite-sized content hosted by me,

Hala Taha. Today we're featuring the best of content from the handful of interviews that I've had with the one and only Chris Voss.

We've recorded so much great Chris Voss wisdom that we split this episode into part one and part two, and you're listening to Part 1 right now.

Chris is a former FBI hostage negotiator and the CEO of the Black Swan Group, where he uses

his extensive career in international crisis mitigation and high stakes negotiation situations to

teach people how to better negotiate and refine their communication styles. Chris has appeared on Yap many

times, and today we're going to recap his best tips and tricks to

help rock your negotiations and gain more influence. Now, Chris's expertise in human behavior

comes from hostage situations and communicating with terrorists, but trust that his tactics can be used

by everyone in everyday situations. Negotiations don't just take place in a conference room. A negotiation is

simply a discussion where both parties come to an agreement. So we're actually negotiating all the

time. Something as small as talking to family about who's bringing what to Christmas dinner

is considered a negotiation. And negotiations are not entirely verbal. Whether we realize it or not,

we're influencing everyday negotiations with how we present ourselves. And so by paying more attention

to our body language, our word choices, and the way we frame information, we can intentionally

evoke more information from others, which can then help us establish trust and

build stronger relationships. Let's kick off part one of this series by asking Chris about the

negotiations we make in everyday life. The most dangerous negotiation is the one you don't know

you're in. And you're negotiating all the time. And the good thing about that is, you know,

you practice in small-stakes stuff, the everyday conversation so you can do well in the formal

conversations. And I'll give you a great example I came across recently, which we love to ask

people when they say, I don't have a chance to practice negotiations. I say, well, are you

...