Be a Person of Integrity - Coaching Success - #489

Barbell Logic

Health & Fitness, Nutrition, Health, Diet, Fitness, Weightlifting, Barbelltraining, Strengthtraining

4.6 • 1.2K Ratings

🗓️ 6 October 2023

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

Be a person of integrity, every day, always. If you screw up, own it. This leads to business success (and it's the right thing to do).

Person of Integrity: Be One, Always

Integrity underpins business success. Yes, you may think of business that have seemingly grown despite scummy business practices.

Don't worry about them. Life is not fair. Still, you will create loyal customers, have great reviews, and gain word-of-mouth marketing if you show up and do what you say you're going to do and the price you quoted. Be a person of integrity.

Close loops you say you will close. Do things you say you will do. Be reliable, be honest, do the work to ensure you fulfill your promises.

Integrity involves many values. It includes honesty. It includes work ethic.

Person of Integrity: One Bad Action Can Destroy Trust

One failure, even an honest failure, can demolish trust and destroy a relationship.

Matt shares an example of where, in his business running a gym, he was finally able to go on a vacation.

He had been coaching someone who was preparing for a powerlifting meet and failed to send her programming. During her workout, two weeks before the meet, she injured her shoulder.

Not only did that client fire Matt as his coach, but he lost a friend. Matt and his wife had developed a friendship with the couple. That relationship has not healed, even to this day.

So, be a person of integrity, today, tomorrow, and every day until you die.

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Transcript

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0:00.0	The podcast where we talk about what it means to experience strength.
0:08.0	And how you can use simple, hard, and effective strategies in training and nutrition to improve your life.
0:15.0	It starts with meeting you where you are right now in finding lasting solutions.
0:20.0	Welcome to the show.
0:31.0	You're listening to the Marble Logic podcast.
0:35.0	I'm your host Matt Reynolds.
0:36.0	It's another episode of the coaching success series where we talk about all things coaching success business.
0:41.0	It doesn't always just apply just to coaches.
0:43.0	It is going to apply a little bit more to coaches today.
0:46.0	But certainly the overall life lesson of being a person of integrity certainly applies really everywhere with all your relationships.
0:55.0	How you are in your family or in your community or certainly outside of business as well.
1:00.0	And we're going to try to make it a little more specific towards coaching today.
1:04.0	And so I think what I really want to ask is very simply do you follow through what you say you'll do.
1:10.0	Do you help your client reach or move towards their goals?
1:14.0	If you said you can help them reach your goals.
1:16.0	Are you actually doing that?
1:17.0	Do you make the programming changes you've said you're going to make?
1:21.0	Do you show up on time every time for in person coaching and or respond in a timely manner or from line coaching?
1:30.0	Do you look and act professional?
1:32.0	Like what we have to realize is that every contact point between us and our client helps build or a road trust through integrity.
1:41.0	And whether we like it or not integrity is incredibly difficult to build and very easy to lose.
1:49.0	So we must take our reputation and integrity seriously in our interactions with clients since lapses and integrity are the quickest way to a road trust and diminish value among our clients.
	...

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