BB Ep 94: How to Create an Amazing Customer Service Experience with Shep Hyken
Get Your Hopes Up with Christy Wright
Christy Wright
4.9 • 2.2K Ratings
🗓️ 2 March 2020
⏱️ 39 minutes
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| 0:00.0 | Hey, all before we jump into this episode, I want to tell you about AccessMore. |
| 0:04.0 | AccessMore is a nonprofit donor-based network that brings you shows like this one. |
| 0:09.0 | So if you're looking for a place to give, I want to encourage you to go to accessmore.com and select Donate. |
| 0:15.0 | There, you can give a tax deductible gift right now. |
| 0:19.0 | Your gift will go directly to making all of the shows on the AccessMore Network possible. |
| 0:24.0 | Go to accessmore.com to donate today. |
| 0:27.0 | Coming up on this episode of Business Boutique. |
| 0:30.0 | You can get to know your customers well enough that the relationship is there, |
| 0:34.0 | that a competitor cannot steal business away without them feeling obligated to come back and say, |
| 0:40.0 | can we work something out? |
| 0:45.0 | It's exciting that the Business Boutique was made for you. |
| 0:48.0 | I know that I can make a difference in people's lives and I want to be hearing a lot of what other people are going through. |
| 0:53.0 | Really healing innocence and motivating as well. |
| 0:56.0 | I have the world in my hand and I can do whatever I want, |
| 0:59.0 | learning from some of the top leaders who can make these dreams a reality is just so exciting. |
| 1:04.0 | It ignited a passion and made to know she can do that, we can do that too. |
| 1:08.0 | I'm so blessed to have heard the podcast that led me to this moment. |
| 1:20.0 | Hey everyone and welcome to Business Boutique. |
| 1:23.0 | I'm Kristi Wright and today we are talking about customer service. |
| 1:26.0 | Later on in the show I'll be interviewing author, speaker and customer service expert, Shep Heiken. |
| 1:32.0 | We're going to talk about how companies who are known for their customer service operate. |
| 1:36.0 | And I have some encouragement for you. |
... |
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