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HBR IdeaCast

Avoiding the Expertise Trap

HBR IdeaCast

Harvard Business Review

Leadership, Entrepreneurship, Communication, Marketing, Business, Business/management, Management, Business/marketing, Business/entrepreneurship, Innovation, Hbr, Strategy, Economics, Finance, Teams, Harvard

4.41.9K Ratings

🗓️ 16 April 2019

⏱️ 22 minutes

🧾️ Download transcript

Summary

Sydney Finkelstein, professor at the Tuck School of Business at Dartmouth College, says that being the most knowledgeable and experienced person on your team isn't always a good thing. Expertise can steer you wrong in two important ways. It can stop you from being curious about new developments in your field. And it can make you overconfident about your ability to solve problems in different areas. He says that, to be effective leaders, we need to be more aware of these traps and seek out ways to become more humble and open-minded. Finkelstein is the author of the HBR article "Don't Be Blinded By Your Own Expertise."

Transcript

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0:00.0

Hey everyone it's Kurt we need your help with our annual survey this is your last chance to help us get to know you so we can make idea cast even better for you

0:09.8

it's easy just go to HBR.org

0:13.0

podcast survey.

0:15.0

Again, that's HBR.org.

0:17.0

And thanks for listening. Welcome to the HBR Idea Cast from Harvard Business Review. I'm Allison Beard. People work for years, decades to become experts in their fields.

0:49.0

There's a sense that once you reach

0:53.7

that level you're set. You're at the top of your game and can complete your tasks and

0:57.5

command most situations with ease. But our guest today says there are also big

1:01.7

downsides to expertise.

1:04.0

Sydney Finkelstein has studied many managers who are the best at what they do,

1:08.3

CEOs, generals, chefs, coaches, and he's found that some fall into what he calls the expertise trap.

1:15.4

Because they know everything or almost everything about their businesses or fields, they

1:19.1

become incurious about different perspectives on them, or overconfident in other areas.

1:25.0

Their knowledge and experience actually holds them back from continued professional success.

1:30.0

Luckily, there are ways to avoid this trap, and Sydney's here to discuss both the problem

1:34.4

and those solutions with us. He's a professor at the Tuck School of Business at Dartmouth

1:38.7

College and he's the author of the HPR article, Don't't be blinded by your own expertise.

1:44.0

Sydney, thanks so much for coming on the show.

1:47.0

Great to be with you, Allison. So when you talk about an expert what exactly do you mean? What level?

2:04.0

Well, you know, there are experts in many walks of life.

2:06.8

My focus is mostly around leaders in organizations of every type.

2:11.2

And so it's someone who has who has a track record who has mastered a

...

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