4.4 • 1.9K Ratings
🗓️ 6 November 2018
⏱️ 25 minutes
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0:00.0 | When leadership advice feels like buzzwords and platitudes, it's time to get real. |
0:05.9 | HPR's podcast Coaching Real Leaders brings you behind closed doors as Muriel Wilkins coaches anonymous |
0:11.9 | leaders through raw honest career questions |
0:14.6 | that we all face. |
0:15.9 | Listen and follow coaching real leaders for free |
0:18.3 | wherever you get your podcasts. Welcome to the HBR Ideacast from Harvard Business Review. |
0:37.0 | I'm Sarah Green-Hermichael. We all know that between emails, texts, Slack and more, the way we communicate with |
0:50.2 | our coworkers has changed enormously. That's brought benefits like the ability to |
0:55.0 | work remotely or on teams spread across the globe, the ability to have things in writing |
0:59.7 | versus forgetting what we said in a phone call, and the ability to send thousands of messages every day. |
1:05.5 | We tend to think of these new forms of communication |
1:08.1 | as incredibly efficient, but they also often |
1:11.0 | cause more problems than they solve. |
1:13.6 | Says Nick Morgan. |
1:14.7 | Actually a face-to-face meeting is very efficient |
1:18.1 | in one important sense, that is we humans care |
1:21.9 | about each other's intent. |
1:23.6 | Intent is very hard to convey except face to face |
1:27.4 | where it's easy and effortless. |
1:29.2 | We've evolved for millennia to be able to understand each other's intent quickly and |
1:34.9 | effectively face-to-face and so think of that as a different kind of efficiency. |
1:39.8 | Nick Morgan is a speaking coach and an expert in communication and he has some tricks and tips on how we can make up for some of the deficiencies that come along with high-tech communication. |
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