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PBS News Hour - Segments

As more retailers embrace digital price tags on shelves, how will they be used?

PBS News Hour - Segments

PBS NewsHour

News, Daily News

4.11K Ratings

🗓️ 27 July 2024

⏱️ 6 minutes

🧾️ Download transcript

Summary

Traditional price tags at grocery stores may soon be on their way out, in favor of what are being called digital or electronic shelf labels that can be updated remotely. Consumer advocates worry this technology can lead to surge pricing already seen in other industries. Reuters e-commerce and retail reporter Siddharth Cavale joins Ali Rogin to discuss. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Transcript

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0:00.0

During three years of stubborn inflation many American households cut back on routine purchases at the store.

0:07.0

But amid signs that retail prices have started to drop, some companies are rethinking how they decide what to charge.

0:15.0

Nowly Rogin has more on the new technology that allows retailers to quickly change prices

0:20.7

for items on shelves.

0:22.9

The traditional prices we all see on grocery store shelves

0:25.9

may soon be on their way out,

0:27.7

in favor of what are being called digital shelf labels

0:30.3

or electronic shelf labels.

0:32.2

They have small digital screens where prices can be updated remotely,

0:36.0

sometimes on a daily basis.

0:38.0

Consumer advocates worry that this tech could lead to surge pricing,

0:41.0

seen already with travel, concert tickets, and car sharing

0:45.1

apps like Uber and Lyft.

0:47.2

Last month, Walmart announced that by 2026 more than 2,000 of its stores will have

0:52.4

digitized shelf labels. The largest retailer in the US is now

0:55.8

part of a growing number of companies across the US and Europe using this technology to set prices.

1:01.8

Siddharth Kavale is an e-commerce and retail reporter at Reuters.

1:06.0

Siddhar, thank you so much for joining us.

1:08.0

How do these digital shelf labels work and how common are they in the United States right now?

1:13.0

The digital shelf labels are basically, they look much very much like paper shelf labels,

1:19.0

but they're just small digital screens that will reflect the prices. Generally they use Bluetooth technology

1:24.9

so that they can communicate with mobile devices which can update the prices very easily.

...

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