Are you an entrepreneur that shoots on time, money, or just looking for that success blueprint?

The proven entrepreneur is the podcast for you.

Host Don Williams and his guests are sharing and inspiring entrepreneurs around the world

with real success stories.

Here's your host Don Williams.

Yes, is the proven entrepreneur and I'm your host Don Williams.

Today I'd like to talk a little bit more about the concept of wow.

And we know that wow is on the scale of one to ten, ten being the best.

That wow starts at 11 and goes on to infinity.

It's when a company delivers experiences to prospects customers, teammates, vendors,

partners, even to your spouse, children, etc.

So where you literally hear the word wow, they are so blown away with how well you nail

that.

So this story is almost twenty years old and that's important to realize because what

wow does is when you deliver an experience to the level of wow, people will never forget.

They'll remember forever.

So the year is 2002, one of my companies is a contact center.

So that business makes phone calls, receives phone calls, answers, chat, email, live text,

typically for Fortune 500 companies.

In 2002, the Congress of the United States passed what's known as do not call and anyone

making telephone calls, outbound telephone calls to residences needed to scrub their

call list against the federal do not call list.

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