Advice Line with Jeffrey Hollender of Seventh Generation
How I Built This with Guy Raz
Guy Raz | Wondery
4.7 • 31.4K Ratings
🗓️ 28 May 2026
⏱️ 47 minutes
🧾️ Download transcript
Summary
Today’s callers: Kristina in Ohio looks for avenues beyond organic social media to market her furniture designed for toddlers and parents alike. Then Phil in Michigan considers the best messaging to brew interest in his farm-made cherry vinegar. And Caroline in California scouts new ways to cultivate curiosity around her plant-based dog food.
Plus, Jeffrey discusses the quiet momentum of social businesses as they navigate ‘greenhushing’ and a polarized political climate.
Thank you to the founders of Twenty Five and Pine, Red Truck Orchards, and Petaluma for being a part of our show.
If you’d like to be featured on a future Advice Line episode—where Guy and former show guests take questions from early-stage founders—leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.
And be sure to listen to Seventh Generation’s founding story as told by Jeffrey and his co-founder Alan in 2021.
This episode was produced by Sam Paulson with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Jimmy Keeley.
You can follow HIBT on X & Instagram and sign up for Guy’s free newsletter at guyraz.com or on Substack.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
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| 0:00.0 | When I started how I built this, there was so much to figure out. Booking processes, production |
| 0:05.2 | schedules, timetables, sponsors, promotion, it was honestly overwhelming. And what I realized pretty |
| 0:11.6 | quickly is this. When you're building something, the last thing you want is to waste time |
| 0:17.2 | juggling a bunch of different tools that don't quite work together. That's why finding the |
| 0:22.4 | right platform matters. And for millions of businesses, that platform is Shopify. Shopify is the |
| 0:30.6 | commerce platform behind millions of businesses around the world and 10% of all e-commerce in the U.S. |
| 0:37.6 | From household names to brands just getting started. |
| 0:41.5 | Tackle all those important tasks in one place, from inventory to payments to analytics and more. |
| 0:47.8 | No need to bounce between different tools. |
| 0:50.1 | See less carts go abandoned and more sales go with Shopify and their shop pay button. |
| 0:57.1 | Sign up for your one pound per month trial today at Shopify.co.com.uk slash built. |
| 1:04.5 | Go to Shopify.com.com.uk slash built. That's Shopify.com.com.uk slash built. |
| 1:12.6 | Hello and welcome to the advice line on how I built this lab. I'm Guy Raz. This is the place where we help try to solve your business challenges. |
| 1:30.9 | Each week, I'm joined by a legendary founder, a former guest on this show, who will help me try to help you. |
| 1:36.8 | And if you're building something and you need advice, give us a call and you just might be the next guest on the show. |
| 1:42.1 | Our number is 1-800-433-1298. Leave us a one-minute message that tells us about your business and the issues or questions that you like help with. All right, let's get to it. Joining me this week is Seventh Generation co-founder Jeffrey Hover, Jeffrey. It's so great to have you back on the show. Welcome back. I'm happy to be here. Great to see you again. You were first on how I built this in 2021. And as always, if you guys haven't heard that episode, we will put a link to it in the show notes. And in that episode, we had you on with your co-founder, Alan Newman, that you hadn't spoken to in decades. And in 1992, as we talked about in the story, |
| 2:18.6 | the board of the directors pushed Alan out. You stayed on as CEO until 2010. And by 2016, |
| 2:26.0 | seventh generation was acquired by Unilever for about $6 to $700 million. It's amazing story |
| 2:32.4 | because it really uncovered, you know, the delicate |
| 2:35.5 | relationship between two partners. And you just have recently put a book out about your story |
| 2:42.1 | called Built for a Better World, How Seventh Generation pioneered a movement that changed the purpose |
| 2:46.8 | of business. So congrats on that, Jeffrey. Thank you. Thank you. I'm excited about it. Before I ask you about the book, I know that, you know, when you came on, it was a big deal because the two of you was the first time you had spoken in years. And there was a lot of sensitive things that we talked about. How did you feel about that? I mean, of course, the time I sure was hard, but on |
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