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TED Talks Daily

A different way to measure success in health care | Andrew Bastawrous

TED Talks Daily

TED

Society & Culture, Ted, Ted Talks Daily, Ted Podcast, Ted Talks

4.112.1K Ratings

🗓️ 6 February 2026

⏱️ 34 minutes

🧾️ Download transcript

Summary

After building a smartphone app to bring eye care to millions of people in remote areas, eye surgeon and TED Fellow Andrew Bastawrous confronted a new question: What do we lose when health care chases speed and efficiency? He offers a quiet provocation for how to get better outcomes for patients and health care workers alike.


(Following the talk, Lily James Olds, director of the TED Fellows program, interviews Bastawrous on how his company, Peek Vision, is rethinking access to eye care. The surprising solution isn’t AI or optimization, but addressing the human behaviors that make patients feel more seen — starting with how doctors can be more compassionate.)



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Transcript

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0:00.0

You're listening to TED Talks Daily, where we bring you new ideas and conversations to spark your curiosity every day.

0:14.0

I'm your host, Elise Hugh. Today's talk is part of our TED Fellows film series, adapted for podcasts just for our TED Talks daily listeners.

0:22.2

We'll be releasing these special episodes showcasing our impressive fellows on certain Fridays

0:26.8

throughout the year. The TED Fellows program supports a network of global innovators and we're so

0:32.1

excited to share their work with you. Today we want you to meet eye surgeon and inventor Andrew Bastauris.

0:39.7

Back in 2014, Andrew first shared his idea with Ted about developing smartphone technology

0:44.9

to bring eye care to people in remote areas. Now, more than a decade later, his organization

0:51.1

Peak Vision has reached more than 18 million people worldwide,

0:55.8

with a new goal to serve one million people every week.

0:59.6

Now, amid his wild success, Andrew confronts a new question.

1:04.1

What do we lose when health care chases speed and efficiency?

1:08.4

He offers a quiet provocation to get better outcomes for patients and

1:12.6

healthcare workers alike. And after we hear from Andrew, stick around for a deep dive conversation

1:17.8

with Ted Fellows Program Director Lily James Olds. It's coming up.

1:25.2

When we enter the healthcare profession, none of us actually ever go in with an aspiration of productivity or efficiency.

1:37.4

It's called healthcare for a reason. We go in because we care. Currently the pressure on the healthcare system means we'll choose to see someone three or four

1:45.8

times superficially rather than once or twice deeply.

1:50.4

I'd like us to show the evidence that once or twice deeply actually leads to better outcomes

1:54.3

for both the patients and the health workforce.

1:58.6

My name is Andrew Bastauras.

2:00.1

I'm an eye surgeon, a professor of global health and founder and CEO of Peak Vision.

2:04.6

Years ago when I worked as an eye surgeon in the UK, I was running a really busy clinic.

...

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