A DEEP DIVE Into Customer Service

Thrivetime Show | Business School without the BS

Clay Clark

Business, Entrepreneur, Thrivetime, Businessschool, Smallbusiness, Entrepreneurship

4.8 • 1.5K Ratings

🗓️ 19 July 2017

⏱️ 85 minutes

🔗️ Recording | iTunes | RSS

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Summary

If you have ever struggled to find your niche and to wow your ideal and likely buyers, this show is for you. During today's episode of the Thrive Time Business Coach Radio Show, Doctor Zoellner and Clay Clark teach the specific steps business owners need to take to manage apostle, loyalist, mercenary, hostage and terrorist customers.

Transcript

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0:00.0	And now.
0:05.0	Oh!
0:07.0	casting from the center of the universe and the Thrive15.com World Headquarters.
0:12.0	Let's go! Freesetting the world's only business school without the BS,
0:15.0	with optometrist and entrepreneur Dr. Robert Selner,
0:19.0	in the Forest All Business Administration Entrepreneur
0:21.0	in the year in your ear, Clay Clark.
0:24.0	It's the Thrive Time Show on Talk Radio 1170.
0:29.0	Three two, one, boom.
0:32.0	A Thrive Nation. Welcome back to the Inspiration Station. You're listening to the
0:36.8	Thrive Time show on your radio. My name is Clay Clark. I'm the former US-SBA
0:41.2	entrepreneur of the year and I am joined here with a man who really needs no introduction
0:47.6	but you know if he if he did need one it would sound something this. This is a guy who went to
0:53.5	NSU college. You know, very humble beginnings. I believe he you know he he
0:58.0	walked to there uphill both ways. Very complicated how he geographically got to
1:02.1	school. Then he worked multiple jobs,
1:05.1	he started out there washing dishes at Chikita O'Brien's, then he starts his own
1:10.2	business. He works for someone, he saves money, he delays gratification, he starts his own business. He saves money. He delays gratification. He starts his own business called
1:15.3	Dr Robert Zellner and Associates. And then after 26 years he became an overnight success story.
1:22.3	Dr. Robert Zellner, sir, how are you?
1:24.0	I'm great, I'm a little feisty today.
1:27.0	Really?
	...

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