A change to how Seattle handles 911 calls has some major gaps
Seattle Now
KUOW News and Information
4.7 • 670 Ratings
🗓️ 9 March 2026
⏱️ 15 minutes
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| 0:00.0 | Hi, it's Terry Gross, host of Fresh Air. |
| 0:02.8 | Hey, take a break from the 24-hour news cycle with us |
| 0:05.6 | and listen to long-form interviews |
| 0:07.6 | with your favorite authors, actors, |
| 0:09.6 | filmmakers, comedians, and musicians, |
| 0:12.1 | the people making the art that nourishes us and speaks to our times. |
| 0:16.6 | So listen to the Fresh Air podcast from NPR and WHYY. |
| 0:23.6 | Hey, good morning. I'm Patricia Murphy. It's Monday. This is Seattle now. |
| 0:28.6 | In 2022, the city of Seattle began sending less urgent 911 callers to speak with nurse navigators who decide the next steps. |
| 0:38.4 | The city says it's going well and reduces strain on emergency rooms and ambulances. |
| 0:43.8 | Now a wrongful death lawsuit is raising concerns about response times. |
| 0:48.5 | Seattle Times reporter Daniel Beekman's been investigating. |
| 0:51.8 | We'll get into it in a minute. |
| 0:53.3 | But first, let's get you caught up. |
| 1:01.6 | Drivers, prepare for more chaos on Seattle's highways this week. All northbound lanes of Highway |
| 1:07.8 | 99 at the 1st Avenue South Bridge are closed today. |
| 1:11.9 | They'll stay closed until 8 o'clock Wednesday night. |
| 1:15.4 | Last month, inspectors found a crack in the steel deck grates. |
| 1:19.3 | The bridge will remain operational for marine traffic. |
| 1:22.8 | A high-profile advocacy group for people Mental Illness is shutting down its Washington chapter. |
| 1:28.4 | The National Alliance on Mental Illness, or Nami, says it's revoked Washington's charter and |
| 1:34.8 | will dissolve the organization. According to the Seattle Times, Nami pointed to a training |
... |
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