A Big Company with Big Pranks!
Our American Stories
iHeartPodcasts
4.6 • 817 Ratings
🗓️ 5 January 2026
⏱️ 11 minutes
🧾️ Download transcript
Summary
On this episode of Our American Stories, Paychex founder and entrepreneur Tom Golisano shares why having fun at work matters and how humor helped shape the culture of one of America’s most successful payroll companies. Known for his legendary office pranks and unconventional leadership style, Golisano explains how playfulness, trust, and creativity can coexist with discipline and hard work. Drawing from his book Built Not Born, he reflects on building a company where people were encouraged to enjoy their work while still aiming high.
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Transcript
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| 0:00.0 | This is an I-Heart podcast. |
| 0:02.6 | Guaranteed Human. |
| 0:04.0 | And we continue with our American stories and with a story about a unique company culture. |
| 0:20.1 | Tom Galesano is the founder of paychecks, |
| 0:22.5 | which helps 680,000 businesses manage their payroll, HR, and benefits. And it's also a place that |
| 0:30.2 | enjoys a good prank every now and then. By the way, we've done a bunch of stories on pranksters |
| 0:35.4 | and epic pranks. Here's Tom on a few of their pranks, |
| 0:39.6 | starting with one from his late best friend, Gene Pallicini. |
| 0:48.9 | I got two little kids at home. |
| 0:51.1 | It's a Saturday morning. |
| 0:52.3 | The phone rings, and it was just when people were starting to use tape recordings. So I pick up the phone, there's a Saturday morning the phone rings and it was just when people |
| 0:54.5 | were starting to use tape recorders. So I pick up the phone, there's this guy on |
| 0:58.0 | the bottom of the recording. This is the Monroe County Water Authority. We're |
| 1:01.4 | shutting off your water for 48 hours so make other preparations. What? |
| 1:06.6 | I think you can't do that. I call out the water at 30. This is Saturday where nobody's working today. |
| 1:12.6 | You know, they get a recording. |
| 1:14.6 | What the hell do you do? |
| 1:16.6 | So Gloria, find every pan you can in the house and fill it with water. |
| 1:21.6 | We did that. |
| 1:23.6 | Two hours later, Jean comes over. |
| 1:26.6 | He comes in the house and he looks around and he sees all these pans That. About two hours later, Gene comes over. |
| 1:27.5 | He comes in the house and he looks around and he sees all these pants full of water and |
... |
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