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It's Been a Minute

988 is the new mental health hotline. Can it change how we respond to crisis?

It's Been a Minute

NPR

News Commentary, Society & Culture, News, Spirituality, Religion & Spirituality

4.68.8K Ratings

🗓️ 14 July 2022

⏱️ 38 minutes

🧾️ Download transcript

Summary

Starting July 16, anyone in the US experiencing emotional distress or a mental health crisis can call the phone number 988 and reach a crisis counselor. Guest host Anna Sale talks to Hannah Wesolowski, chief advocacy officer of the National Alliance on Mental Illness, about bringing local call centers into this network, what challenges they're facing and how it will reshape how we view mental health resourcing.

Then Anna talks to Pop Culture Happy Hour host Aisha Harris about why so many biopics get produced and what makes a good one. Antonia Cereijido, executive producer at LAist Studios, joins Anna and Aisha to play Who Said That.

You can follow us on Twitter @NPRItsBeenAMin and email us at [email protected].

Transcript

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0:00.0

You're listening to It's Been a Minute from NPR, I'm Anna Sale.

0:04.5

Before we get into it, in this episode, we discuss mental health and mentioned suicide.

0:10.1

If you or someone you love needs help, there are people you can call.

0:13.8

The National Suicide Prevention Lifeline is 1-800-273-8255.

0:19.7

And after July 16th, you can simply dial the number 988.

0:24.2

More and more in our country, we are talking about mental health and what it takes to take care

0:31.2

of each of ours. World class athletes and performers are openly acknowledging their mental health

0:36.9

diagnoses and taking steps back when they meet it. People post on social media about their latest

0:42.7

breakthrough and therapy. I feel perfectly comfortable bringing up what I've learned in couples

0:47.5

counseling at a dinner party. It's not uniform across all mental health issues, though.

0:52.8

Social stigma around depression is different from the stigma around schizophrenia, for example.

0:58.8

But overall, Americans have become more accepting of mental health issues in the past 20 years.

1:04.9

And yet at the same time, suicide rates have gone up by about a third.

1:10.5

There are many complicated overlapping reasons for this. But the mental health community and

1:15.9

Congress are trying to address one key barrier to accessing care this month with a new phone number.

1:23.2

Starting July 16th, anywhere in the country, you can dial 988 to get help.

1:29.2

Any person experiencing a suicidal crisis, a mental health crisis, a substance use crisis,

1:35.4

or any type of emotional distress can dial 988 and be connected to a trained crisis counselor.

1:42.1

That's Hannah Wesolowski. She's the Chief Advocacy Officer for the National Alliance on Mental Illness.

1:48.9

So when somebody calls 988, their call is directed based on their area code to a local call center.

1:55.6

The call is the intervention for 988. For about 80 to 98 percent of calls, they can be deescalated

2:03.7

over the phone. You can call from anywhere in the country and get help. But because it's directed

...

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