4.1 • 11.9K Ratings
🗓️ 20 January 2020
⏱️ 6 minutes
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0:00.0 | This is a special episode of TED Talks Daily featuring author Patty McCord. |
0:05.7 | It's from The Way We Work, an original video series from TED. |
0:10.2 | In each episode, leaders and thinkers offer practical wisdom and insight into how you can |
0:16.0 | adapt and thrive at work when the rules are always changing. |
0:19.7 | You can find Season 1 of the way we work on |
0:22.8 | TED.com. HR jargon makes me crazy. We have to have all these stupid acronyms that describe things |
0:28.9 | that nobody understands. OKRs and PIPs. I think we can run our businesses by just talking to each other |
0:35.0 | like regular human beings. We might actually get more done. |
0:42.3 | I really always wanted to be an HR professional. |
0:44.3 | I wanted to be able to speak the language of management. |
0:47.3 | And you know what I've learned after all this time? |
0:49.3 | I don't think any of it matters. |
0:51.3 | There's all kinds of things that we call best practices that aren't best |
0:55.4 | practices at all. How do we know it's best? We don't measure this stuff. In fact, I've learned |
1:00.6 | that best practices usually means copying what everybody else does. Our world is changing and evolving |
1:06.3 | all the time. Here's some lessons to help you adapt. Lesson one, your employees are adults. You know, |
1:12.2 | we've created so many layers and so many processes and so many guidelines to keep those |
1:17.6 | employees in place that we've ended up with systems that treat people like their children. |
1:22.6 | And they're not. Fully formed adults walk in the door every single day. They have rent payments, |
1:30.3 | they have obligations, they're members of society. They want to create a difference in the world. |
1:32.3 | So if we start with the assumption that everybody comes to work to do an amazing job, |
1:36.3 | you'd be surprised what you get. |
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