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BiggerPockets Real Estate Podcast

739: Where the REAL Money is Made in Multifamily (Asset Management 101)

BiggerPockets Real Estate Podcast

BiggerPockets

Education, Business, Investing

4.816.5K Ratings

🗓️ 14 March 2023

⏱️ 56 minutes

🧾️ Download transcript

Summary

The way you manage your multifamily real estate could be the defining factor when growing a bigger portfolio, reaching financial freedom, and leaving a lasting legacy. The “DIY management” style works for most real estate investors until they build a significant stack of multifamily properties. Then, the toilet calls, tenant complaints, and late rent checks get a little exhausting when you’re now taking care of dozens of tenants, not just two or three. So, what’s the right way to scale with multifamily real estate without losing your hair? We’ve brought back multifamily investing experts Andrew Cushman and Matt Faircloth to explain how new multifamily investors can start to scale by making some strategic hires. Both of these battle-tested investing experts have dealt with their fair share of flaky property managers, late maintenance technicians, and asset managers who care more about a paycheck than building a profitable portfolio. They know exactly what does (and doesn’t) make a good hire and how you can start scaling quicker by outsourcing work you once thought crucial for an owner to do. Andrew and Matt break down the difference between a property manager and an asset manager and explain why these roles are commonly confused. They also hit on how essential operations are at a time when cap rates are starting to expand and many buyers have fled the market. Finally, they’ll walk through the exact skills you should be looking for in an asset manager, property manager, leasing agent, and maintenance supervisor, so you can focus on growing your portfolio, NOT handling the day-to-day hiccups. In This Episode We Cover: Asset management vs. property management and how these two separate roles create investing synergy The changing multifamily market and how “buying a deal” isn’t as easy as it was before What small multifamily investors can do NOW to build the road to a bigger portfolio Hiring a property manager and the twenty-seven questions you MUST ask them before you bring them into your team Attitude over skills and how to find the rockstars that want to build your real estate portfolio Incentivizing success and making sure your workers are paid for increasing value and cash flow And So Much More! Links from the Show Find an Investor-Friendly Real Estate Agent BiggerPockets Youtube Channel BiggerPockets Forums BiggerPockets Pro Membership BiggerPockets Bookstore BiggerPockets Bootcamps BiggerPockets Podcast BiggerPockets Merch BPCON2023 Listen to All Your Favorite BiggerPockets Podcasts in One Place Learn About Real Estate, The Housing Market, and Money Management with The BiggerPockets Podcasts Get More Deals Done with The BiggerPockets Investing Tools Find a BiggerPockets Real Estate Meetup in Your Area David's BiggerPockets Profile David's Instagram David’s YouTube Channel Work with David What Is a Real Estate Investment Asset Manager? Get your free copy of the 27 Questions You should ask a Property Manager Book Mentioned in the Show: Raising Private Capital by Matt Faircloth Connect with Matt and Andrew: Andrew's BiggerPockets Profile Andrew's LinkedIn Vantage Point Acquisitions Matt's BiggerPockets Profile Matt's Instagram DeRosa Group Click here to listen to the full episode: https://www.biggerpockets.com/blog/real-estate-739 Interested in learning more about today’s sponsors or becoming a BiggerPockets partner yourself? Email [email protected]. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

This is the Bigger Pogas Podcast Show, 739.

0:04.0

So a property manager is somebody who does the day-to-day stuff.

0:09.0

An asset manager is big picture set the direction.

0:12.0

So think of like a cruise ship.

0:14.0

When you're been on a cruise, there's the activities director.

0:19.0

And that's the person that works like each hour a day.

0:22.0

You're running around, they're making shows, making sure the shows are on time

0:25.0

and dinner starts on time and the right number of chairs on the deck

0:28.0

and all that little minutiae that is important to making for good crews.

0:32.0

The asset manager is the captain of a ship.

0:34.0

What's going on everyone?

0:35.0

This is David Green.

0:36.0

You are host of the Bigger Pogas Real Estate Podcast,

0:38.0

the biggest, the best, the baddest real estate investing podcast on the planet here today with a treat for you.

0:44.0

I've got two of my good friends and studly multi-family investors Matt Faircloth in Andrew Cushman here to talk asset management

0:52.0

and property management and operations and a bunch of stuff that will make you money

0:56.0

if you get into the space and more importantly help you not lose money if you get into the space in the future.

1:02.0

Today is fantastic.

1:03.0

We get into two really, really important points forming your money-making team

1:07.0

and then learning how to communicate with them and train them to communicate with you

1:11.0

so that you can scale and build a profitable business not buying an asset

1:15.0

that makes you want to pull your hair out of your head and end up like me.

...

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