#703: Sheila Heen — How to Master The Difficult Art of Receiving (and Giving) Feedback
The Tim Ferriss Show
Tim Ferriss: Bestselling Author, Human Guinea Pig
4.6 • 17.4K Ratings
🗓️ 9 November 2023
⏱️ 132 minutes
🧾️ Download transcript
Summary
Brought to you by Nordic Naturals Ultimate Omega fish oil, Helix Sleep premium mattresses, and ShipStation shipping software.
Sheila Heen has spent the last three decades working to understand how people can better navigate conflict, with a particular specialty in difficult conversations.
She is a founder of Triad Consulting Group, a professor at Harvard Law School, and a co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it’s off base, unfair, poorly delivered, and, frankly, you’re not in the mood), with Douglas Stone, and Difficult Conversations: How to Discuss What Matters Most, with Douglas Stone and Bruce Patton (with a newly updated third edition that was released in August).
Sheila and her colleagues at Triad work with leaders and organizations to build their capacity to have the conversations that matter most. Her clients have included Pixar, American Express, the NBA, the Singapore Supreme Court, the Obama White House, and theologians struggling with the nature of truth and God.
She is schooled in negotiation daily by her three children. You can find my first conversation with Sheila at tim.blog/SheilaHeen.
Please enjoy!
This episode is brought to you by Nordic Naturals, the #1-selling fish-oil brand in the US! More than 80% of Americans don’t get enough omega-3 fats from their diet. That is a problem because the body can’t produce omega-3s, an important nutrient for cell structure and function. Nordic Naturals solves that problem with their doctor-recommended Ultimate Omega fish-oil formula for heart health, brain function, immune support, and more. Ultimate Omega is made exclusively from 100% wild-caught sardines and anchovies. It’s incredibly pure and fresh with no fishy aftertaste. All Nordic Naturals’ fish-oil products are offered in the triglyceride molecular form—the form naturally found in fish, and the form your body most easily absorbs.
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Transcript
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| 0:00.0 | This episode is brought to you by Nordic Naturals, the number one selling fish oil brand in the US. |
| 0:06.2 | More than 80% of Americans, that's probably a lot of you listening, |
| 0:09.5 | including me, because I do measure my omega-3s, do not get enough omega-3 fats from their diet. |
| 0:15.8 | That is a problem because the body cannot produce omega-3s, an important nutrient for |
| 0:20.4 | cell structure and function. Nordic Naturals solves that problem with their doctor recommended, |
| 0:25.2 | and in fact, this brand was recommended to be by one of my doctors, |
| 0:29.2 | ultimate omega-fish oil formula. So the ultimate omega-fish oil formula for heart health |
| 0:34.8 | brain function, immune support, and more. It's incredibly pure and fresh with no fishy aftertaste. |
| 0:41.5 | So I have been taking ultimate omega for the last two months or so, and this fishy aftertaste |
| 0:47.6 | issue has been a problem for me, and it's actually with other brands, |
| 0:50.7 | induced some nausea after a few days, and ultimate omega has been as clean as a whistle. |
| 0:56.4 | I've had no issues whatsoever, and if you are vegetarian or prefer to alternate, |
| 1:01.4 | I ended up alternating two products, and that is number one, the ultimate omega-fish oil formula, |
| 1:08.4 | and also the algae omega, which is plant-based EPA and DHA. That's also from Nordic Naturals. |
| 1:15.6 | I end up getting both of those products, and it has improved my recovery from workouts, |
| 1:21.1 | it's improved my sleep, it has improved my mood, and I know that because I pulled out a lot of |
| 1:26.3 | other variables. In any case, back to the read. All Nordic Naturals' fish oil products are offered |
| 1:32.1 | in the triglyceride molecular form, the form naturally found in fish, and the form your body |
| 1:36.7 | most easily absorbs. Their ultimate omega-fish oil is offered in soft gels, liquid, and zero sugar |
| 1:42.7 | gummies. Nordic Naturals' fish oils are a friend of the sea certified and sustainably made |
| 1:47.8 | in a zero-waste facility powered by biofuel. They're also non-GMO and third-party tested, |
| 1:53.4 | surpassing the strictest international standards for purity and freshness. |
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