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The Foundr Podcast with Nathan Chan

598: (Solo) Your Brand Is Not a Logo: Why Most Founders Get Stuck Before They Even Launch

The Foundr Podcast with Nathan Chan

Nathan Chan

Marketing, Business, Entrepreneurship

4.8662 Ratings

🗓️ 21 October 2025

⏱️ 9 minutes

🧾️ Download transcript

Summary

Think your “brand” is a logo, font, and color palette? That’s polish—not branding. Real ecommerce branding makes customers feel understood, builds instant trust, and increases conversions across your product pages, emails, and social. In this episode, I break down what I’ve learned working with branding expert Camille Moore on our new Ecommerce Branding Blueprint inside Foundr+. You’ll get the principles and system I wish every founder used before launching—so your store stops feeling “nice” and starts feeling necessary. Here’s what you’ll take away: • Why logo ≠ brand: your brand is the feeling a customer has the first time they see you • The trust shortcut: people don’t buy when they understand you—they buy when they feel understood • The 4 brand pillars that drive sales: product, story, experience/consistency, visual identity • Signals that cost $0 but increase conversions: clear messaging, cohesive copy, on-brand emails, credible packaging/photos • Social proof that compounds: why ambassadors (from micro-creators to industry names) build authority fast • Why branding must be a system, not a vibe—and how to apply it storewide If you implement even one of these trust signals this week, you’ll feel the lift: lower bounce, higher add-to-cart, and a brand that finally reads “this is for me.” This is a brand new solo series I’m testing, and I’d love your feedback. Email me directly at [email protected] — I read every reply. Hope you enjoy it. SIGN UP TO CAMILLE'S BRANDING COURSE Sign up here to get started → ⁠ https://pages.foundr.com/ecommerce-branding-blueprint SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://your.omnisend.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to get started. HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/startdollartrial⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-start-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ → Already have a store? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-growth-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ BOOST REVENUE WITHOUT MORE ADS We use Aftersell for simple post-purchase offers that lift sales fast. ⁠⁠⁠⁠⁠⁠⁠https://try.aftersell.app/ptiz4gnmvff7⁠⁠⁠⁠⁠⁠⁠ to get started. CONNECT WITH NATHAN CHAN Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/nathanchan⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/nathanhchan/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/2uyvzdt⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Website → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Podcast → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/podcast⁠

Transcript

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0:00.0

Hey Founder Fam, I want to talk to you about something super exciting. We're officially partnered with Omniscend, the email marketing and SMS platform built specifically for e-commerce founders. We've been recommending OmnisCent to Founder students for a while now because it just works. Whether you're launching your first store or you're scaling the seven figures, it really helps you automate your marketing and get real results.

0:24.0

Did you know on average, Omnysend customers make $68 for every $1 they spend, which is an insanely good return on investment.

0:32.6

And because you're part of the founder community, you get 50% off your first three months with the code Founder 50.

0:39.3

Just head to Omnicend.com forward slash founder without the E to get started.

0:45.0

All right.

0:45.9

Now let's jump back into the show.

0:48.6

Hey guys, Nathan here.

0:50.8

Welcome back to another episode of the founder to founder solo podcast where I break down

0:56.8

what I'm seeing, what I'm learning and testing when it comes to building great companies

1:01.5

and I've been building founder over the past decade. So today I want to talk to you about something

1:06.4

that trips up so many e-commerce founders, and that is branding.

1:11.9

It's not design, it's not logos and color palettes.

1:15.4

I'm talking about, like, how do you actually build a real brand,

1:19.1

the kind that earns trust, it drives conversions.

1:22.8

You've got that word of mouth, people are talking about your product,

1:25.6

they're talking about your brand,

1:26.8

and it gives your store that just undeniable feeling of this is legit this stands out this is special

1:33.6

hear the stories learn the proven methods and accelerate your growth and future through

1:39.5

entrepreneurship welcome to the founder podcast with Nathan Chan.

1:47.0

To help unpack this, I want to share something that I've learned from working with our

1:52.6

branding expert, Camille Moore, who's just released a brand new program inside Founder Plus

1:59.3

called the e-commerce branding blueprint.

...

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