577: Jeff Wetzler - Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs In Leadership and Life (ASK)

The Learning Leader Show With Ryan Hawk

Ryan Hawk

Careers, Management, Business

4.8 • 1.3K Ratings

🗓️ 7 April 2024

⏱️ 67 minutes

🔗️ Recording | iTunes | RSS

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Summary

Our book, The Score That Matters, is now available!

https://amzn.to/3ToYckL

Full show notes at www.LearningLeader.com

The Learning Leader Show With Ryan Hawk

The ASK approach - Choose curiosity, make it a safe space to tell the truth, pose quality questions (that’s a question that helps you learn something), LISTEN (check if you heard them right, rephrase), then reflect and connect - FOLLOW UP. Make sure the other person feels that you’ve listened to and heard them.
- 1) Choose Curiosity to awaken your interest in new discoveries.
  - What can I learn from this person?
- 2) Make it Safe for people to tell you hard things
  - Find the right context. Be vulnerable. Radiate Resilience.
- 3) Pose Quality Questions so you can uncover what’s most important
  - Questions that help you learn something. What do you really think?
- 4) Listen to Learn, to hear what someone is really trying to tell you.
  - Request reactions... What holes are in my perspective?
- 5) Reflect and Reconnect, so you take the right action based on what you’ve heard.
  - Update my thinking. Sifting through what we heard. What can I take away of value?
What are the best questions to ask in an interview for a job:
- As the interviewee, ask them what concerns they have about you? They’re going to talk about these when you’re not in the room. You might as well talk about them together when you’re in there…
- As the interviewer: Fast forward 1 year. There are two scenarios. 1, you crushed it. 2, You didn’t. Tell the story of what happened in each of those scenarios…
What did Jeff learn from his work as a magician?
- Magic trains you to hold your cards close to your chest, that’s what makes the illusion work…He dreamed (still does) of someone asking him, so what do you think Jeff? He’s held back so much because he wanted people to ask him what he thought… It's like he needed permission.
When pollsters asked Americans, “If you could have any superpower you wanted, what would you pick?” Two answers tied for the number 1 spot. Reading other people’s minds and time travel.
- Asking helps you read people's minds.
Key learning from Chris Argyris:
- How smart people fail to learn... They don't ask.
A child asks 25-50 questions per hour. An adult. A tiny fraction of that. Curiosity goes away as we age if we're not intentional about it.
"We're all stuck inside our own certainty loops."
Leadership hiring must-haves...
- Alignment with the mission
- Core values
- Track record
- A learner
Learning design – How to make your next leadership retreat as impactful as possible? ASK the participants to help you co-create the event.
We often miss out on goals, opportunities, and relationships because we don’t know how to ask the right question, in the right way. Yet this critical strength can be learned, and transform your career, organization, and relationships.
Career and Life advice: You don't have to have it all figured out. WHO matters more than WHAT.

Transcript

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0:00.0	It's actually the, quote, smartest and most successful people who are worst at learning.
0:05.0	It is amazing how often people don't actually feel safe to tell us the truth.
0:10.7	You wrote an entire book about asking questions. We walk around feeling certain
0:17.0	far more often than we should. We can be more curious, we can ask better questions, we can become
0:21.7	a better listener.
0:22.6	I prefer to look at curiosity as a choice.
0:24.8	If you do it, it's life changing.
0:26.0	There's a lot of people who don't necessarily take that final step,
0:28.8	which is the hardest step, which is are you able to play it. Welcome to The Learning Leaders Show presented by Insight Global.
0:40.0	I am your host Ryan Hawk. Thank you so much for being here. Text Hawk to 66866 to become part of Mindful Monday.
0:50.0	You, along with tens of thousands of other learning leaders from all over the world, will receive a carefully curated email for me each Monday morning to help you start your week off right.
1:00.0	You'll also receive details about how my book, The Score That Matters, will help you become a more effective leader. Text Hawk to 66866. Now, on to tonight's featured leader Jeff Wetsler is the co-founder and co- CEO of
1:17.0	Transcend is a non-profit focused on accelerating innovation in the design of learning environments.
1:26.7	Before that, he was the chief learning officer of Teach for America.
1:32.0	He's also the author of a new book called Ask. Tap into the hidden
1:36.7	wisdom of people around you for unexpected breakthroughs and leadership and life. You can imagine that I would have some curiosity
1:46.5	about a person who writes a book called Ask. During this conversation we
1:51.4	discuss the five-step ask approach.
1:55.0	Then we went inside the interview process for a leadership role.
1:59.0	What are the best questions to ask when you're the interviewer and what are the best questions to ask when you're the interviewer and what are the best
2:04.8	questions to ask when you're the interviewee. And also we want deep on how we can
2:11.4	become better listeners and ask better questions to deepen our most important
	...

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