Hi, I'm Sarah and I'm Helen and this is the Squiggly Careers podcast. Each week we take a different topic to do with work and share some ideas and actions that we hope to help you navigate our squiggly careers without bit more confidence and control. And it might be one of the first normal episodes that you have listened to because perhaps you joined

the world of squiggly careers for the video book club. And if so, this is what we've been doing

for about 450 episodes. Before the video clip club, there was this weekly show. So I hope you've

enjoyed the video book club. What we will now do is tackle one of those topics that Sarah talked

about and share some insights and advice that

we hope will help you to take action. And today's topic is all about feedback. It's something we've

covered before, but today we want to talk about some practices that we might need to stop in order

for feedback to happen and some things that we can start doing instead. So it's the feedback stops

and starts. And our framing when we think

about feedback, and this is something that actually we often do a lot of work with the companies that we

spend time with, is how can you approach feedback in a way that puts learning first? And I think

if we're always asking that question, it really helps us with what we need to unlearn and relearning for feedback to really

work. Because I think we all sort of know feedback's important and I think it is a classic

knowing, doing gap when it comes to learning. Everybody says they either want more feedback or they

wish they had more feedback or they maybe recognise the importance of giving feedback but then there's it just

feels too hard and there's things that kind of get in the way and so today we're going to talk

about some of those things and say well if we were going to stop doing these things what would we

start doing instead i was just thinking we had our team meeting earlier today and someone in our team

was talking about a program they were watching where someone was getting some feedback in a kitchen. I think they were getting some sort of critical

feedback about something and the person giving the feedback apologised and said, oh, I'm sorry,

you know, I'm giving you all these feedback. And the person receiving the feedback, so don't worry,

I'm here to learn. And I think that statement and that mindset, which is, you know, it's not always easy when we're getting some of

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