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The Product Boss with Jacqueline Snyder

454. Why Creating Inclusive Brands is the Future of Business with Sonia Thompson of Inclusion and Marketing

The Product Boss with Jacqueline Snyder

Jacqueline Snyder

Marketing, Entrepreneurship, Business

4.8961 Ratings

🗓️ 9 March 2023

⏱️ 40 minutes

🧾️ Download transcript

Summary

Are you struggling to build an inclusive brand that attracts and retains diverse customers and talent? Get ready to be inspired and equipped with the knowledge you need as we welcome our special guest, Sonia Thompson. She's an inclusive brand coach and strategist, with nearly two decades of experience in marketing, including nine years in healthcare marketing. But what really sets Sonia apart is her personal journey, which led her to become an advocate for creating inclusive brands that attract and retain diverse customers and talent.

As someone who has felt the frustration of not belonging, Sonia knows firsthand how critical it is for everyone to feel included. That's why she's dedicated herself to helping business leaders, entrepreneurs, and business owners create welcoming and inclusive environments for both their teams and customers.

In this episode, you'll hear about Sonia's inspiring journey, as well as her expert advice on how to build an inclusive brand that resonates with your audience. Sonia walks us through her 5 “C” Framework which talks about the importance of understanding your customers' differences and how to create a culture that celebrates diversity.

Whether you're struggling to attract diverse talent or want to create a more inclusive environment for your team and customers, this episode is for you. So tune in and get ready to be inspired and equipped with the knowledge you need to build a more inclusive brand.

Brought to you by the Shop 1 in 5™ Pledge! Commit to making 1 in 5 of your purchases from a small business, whether online or offline. The Shop 1 in 5™ Pledge is a way to make an impact together when (and where) it matters most. Join us and take the pledge today!

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Transcript

Click on a timestamp to play from that location

0:00.0

Keep in mind when you might need to just press pause for a second on a particular issue whenever something's happening in the world.

0:07.6

Now there are other times where there's going to be something that's happening in the world that impacts your community, your team, and you need to take a pause and respond to it as well.

0:18.0

Just so they know, you know what?

0:21.0

The song really cares. You know, Meena and really cares, you know?

0:23.0

Meena and Jacqueline, they really see what's going on and they understand that I need some time.

0:28.0

Welcome to the Product Boss Podcast, where we're dedicated to helping product-based

0:36.7

business owners turn into revenue-generating successful happy product bosses.

0:40.8

I'm Jacqueline Snyder and I'm Nina Kuno-Cetep. Together through digital

0:45.8

courses coaching and masterminds we've helped over 50,000 students from startup

0:51.0

to multi-million dollar businesses scale their sales while

0:55.2

blending in their dream life.

0:57.3

He gets lonely out there in the product business world. We fully believe a business

1:01.6

shouldn't be built alone.

1:03.0

There's room at the top for all of us.

1:06.0

So let's get scrappy and creative together, product boss.

1:09.0

To be profitable, make more sales, and grow your visibility.

1:13.4

Are you ready?

1:14.4

Let's dive in.

1:17.4

Hey friends, it's podcast recommendation time.

1:20.3

One of our absolute favorite podcast is online marketing made easy hosted by the incredible Amy Porterfield and I'm so glad to say that we're friends with her and this is true that we never miss an episode. She has been

1:34.0

someone that we've looked up to for so long and she's been one of our biggest

1:38.0

inspirations on our business journey so we know you are going to love her

...

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