446. Hosting Hotline: What’s the Best Smart Lock for Your Airbnb?
Thanks For Visiting
Airbnb Superhosts Annette Grant & Sarah Karakaian
4.9 • 590 Ratings
🗓️ 18 March 2025
⏱️ 15 minutes
🧾️ Download transcript
Summary
In this Hosting Hotline episode, Jane calls in with a question every host has to consider: What smart lock should I be using for my short-term rental?
Sarah and Annette break down their most trusted smart locks, the brands they avoid, and the key factors to consider when choosing the right lock for your property. They also share their must-have backup system to prevent lockouts—because even the best smart locks can fail at the worst times.
In this episode, we cover:
- The two smart lock brands we trust the most
- Why some locks can create more headaches than they’re worth
- The importance of integrating your lock with your PMS
- Why using the same code for all guests is a huge safety risk
- Our non-negotiable backup system to avoid guest lockouts
Smart locks are a crucial part of the guest experience. Get this decision right, and you’ll save yourself time, stress, and potential disasters.
Resources:
This Secret Airbnb Setting That Can Improve Your Listings by 300% | Subscribe to our YouTube Channel
Our favorite locks:
Submit your question at HostingHotline.com
Mentioned in this episode:
Quiz | Take our quiz to reveal your hosting personality style!
Transcript
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| 0:00.0 | Want to know our best kept hosting secrets? They're all inside our STR must-haves master list, |
| 0:06.3 | our secret weapon that continues to transform ordinary host into extraordinary host. |
| 0:11.0 | The must-have's master list is a checklist that we've been perfecting for over 12 years. |
| 0:15.6 | Picture this, your guest checks in to your short-term rental, and they're instantly wowed by the thoughtful touches and |
| 0:21.2 | impeccable amenities. Why? Because you've got the TFB must-have master list by your side. |
| 0:27.2 | This checklist has all the insider secrets that even the best host didn't know they were missing. |
| 0:32.1 | We challenge you to take the checklist into your property today. See how many items you can |
| 0:36.8 | mark off of this list. |
| 0:38.8 | You didn't get them all? No worries. This is your chance to level up. So go to hostchecklist.com |
| 0:44.6 | and grab your free copy. That's hostchecklist.com to download our coveted checklist today. |
| 0:57.0 | You're listening to the Thanks for Visiting Podcast. |
| 0:59.9 | We believe hosting with Hart is at the core of every short-term rental. |
| 1:04.1 | With Annette's background in business operation. |
| 1:06.6 | And Sarah's extensive hospitality management and interior design experience, |
| 1:10.6 | we have welcomed |
| 1:11.9 | thousands of guests from over 30 countries earning us over a million dollars and garnering |
| 1:17.2 | us thousands of five-star reviews. |
| 1:20.0 | We love sharing creative ways for your listing to stand out, serve your guests, and be profitable. |
| 1:26.7 | Each episode, we will have knowledgeable guests who bring value to the short-term rental industry. |
| 1:31.3 | Or we will share our stories of our own experiences so you can implement actual improvements to your rentals. |
| 1:38.0 | Whether you're experienced, new, or nervous to start your own short-term rental, we promise you'll feel right at home. |
| 1:45.0 | Hello, welcome back to another great episode. |
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