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Freakonomics Radio

423. The Doctor Will Zoom You Now

Freakonomics Radio

Freakonomics Radio + Stitcher

Documentary, Society & Culture

4.632K Ratings

🗓️ 25 June 2020

⏱️ 53 minutes

🧾️ Download transcript

Summary

Thanks to the pandemic, the telehealth revolution we’ve been promised for decades has finally arrived. Will it stick? Will it cut costs — and improve outcomes? We ring up two doctors and, of course, an economist to find out.

Transcript

Click on a timestamp to play from that location

0:00.0

Okay, so if you would just say your name and what you do, please.

0:05.4

My name is Dr. Rebecca Curth.

0:07.1

I'm an associate professor of clinical medicine at the Vagilus College of Physicians and Surgeons

0:12.9

at Columbia University, and I'm a general internist and private practice in Manhattan.

0:18.4

We should also say you are our family doctor, and I think you're great, so thank you.

0:23.3

Thank you for that.

0:24.3

It's been an interesting few months. Can you give us a quick overview really what your typical

0:30.8

day was like during the COVID peak in New York City and how that compared to a typical day pre-COVID?

0:37.4

Yeah, so I do predominantly preventive medicine. I do a lot of checkups and things that are

0:44.0

done in a fairly routine fashion. What happened at the end of March is I went from having

0:49.8

a few conversations with people who were having fever to having eight to ten patients a day

0:56.8

calling in with symptoms that were concerning. I would say of my practice of about 1,000 patients

1:03.5

50 had COVID-related illness. I spent a lot of time basically talking to people on the

1:10.1

phone the last two weeks of March and the first two weeks of April where the peak time

1:16.2

here in New York City. At what point did you stop going into your office

1:21.3

to see people and handling this all electronically?

1:24.9

I never stopped going into my office because I live within walking distance of my office.

1:30.4

My office manager and I worked the entire time. It was also easier for me to be in my office

1:37.8

in what I felt was my command central when I was handling all the phone calls. I had very

1:43.1

quick access to my electronic health records. I was able to use my office as a reassuring

1:49.6

background for any video calls that I had with patients. It just allowed me to stay focused.

1:58.2

I would do an initial consult, a telemedicine consult, and then I would create my list of

...

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