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BiggerPockets Business Podcast

41: Outsourcing Your Way to Millions with Nathan Hirsch of Outsource School

BiggerPockets Business Podcast

BiggerPockets

Business, Careers

4.8 • 696 Ratings

🗓️ 4 February 2020

⏱️ 61 minutes

🧾️ Download transcript

Summary

Intrigued by the concept of virtual assistants? Understandably so—the time commitment and expense of office space and in-house employees can be intimidating. Luckily, there are alternatives… Nathan Hirsch—serial entrepreneur and outsourcing expert—knows firsthand how difficult it can be to manage an office with lots of employees. And not only did he figure out a way to avoid it, he’s built several companies to help others do it, as well. As founder of his previous company FreeeUp.com, Nathan created a marketplace of remote workers and virtual assistants to help entrepreneurs grow their businesses without the need for local employees. And as a follow-up, Nathan has created OutsourceSchool.com, an educational platform where business owners can learn how to manage their businesses efficiently and effectively by using remote employees. In this episode, Nathan brings his expertise in outsourcing to our listeners, providing tons of actionable tips and ideas for how we can build our businesses without the overhead of office space and local employees. Nathan tells us how he built his Amazon store to over $25M in gross revenue and how he built and sold FreeeUp without a staff of local employees—only hiring remote help. He shares how we can do the same. Make sure you listen for Nathan’s four-step process for harnessing the power of remote employees. Check him out, and subscribe to the BiggerPockets Business Podcast so you won’t miss our next show! In This Episode We Cover: Why he treats his remote team like they're in a real office How he built another freelancer marketplace to cater to his needs How he makes customer service his competitive advantage Why he may never hire someone in person again The 4-step process to dealing with remote employees How to get on the same page with expectations The traits of virtual assistants that you want to look for Why Nathan prefers to outsource in the Philippines 3 different levels of people you hire: followers, doers, and experts The 90-day rule And SO much more! Links from the Show BiggerPockets Real Estate Podcast Upwork Fiverr FreeUp Slack   Check the full show notes here: http://biggerpockets.com/bizshow41 Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

This episode is brought to you by Vanta.

0:03.5

Stressing over cybersecurity, whether you're a startup, growing fast, or already established.

0:08.6

Vanta can help you get ISO-27,01 certified and more.

0:13.5

Plus, it allows your company to centralize security workflows,

0:17.6

complete questionnaires up to five times faster,

0:19.7

and proactively manage vendor risk to

0:22.2

help your team stay compliant. Head to vanta.com slash Spotify to learn more.

0:28.4

Welcome to the Bigger Pockets Business Podcast show number 41. You can hire people part-time,

0:36.2

full-time, project base that can be all over the world at

0:39.0

different price points, different skill sets, and just gives you a lot of flexibility as an entrepreneur.

0:43.7

And in my opinion, if you're not hiring remote, your competitors are and they get an extreme

0:48.3

competitive advantage over it.

0:53.0

Welcome to a real world MBA from the School of Hard Knocks, where entrepreneurs reveal what it really takes to make it.

1:00.2

Whether you're already in business or you're on your way there, this show is for you.

1:04.1

This is Bigger Pocket's business.

1:15.2

How's it going, everybody? I am Jay Scott. I am your co-host for the Bigger Pockets business podcast here again, this beautiful week with my lovely co-host and wife. Mrs. Carol Scott,

1:21.6

how are you doing today, Carol? Oh, super great. Thank you. It's just another great week in our fun new businesses that we've launched

1:29.8

recently. So listeners, as you know, Jay and I both have our new businesses. They are in full swing.

1:35.1

And we are to the point where we need to start bringing on more people to keep building. So it's

1:41.3

exciting stuff all the way around. Yes. And I don't know about everybody out there,

1:46.0

but hiring employees is not my favorite thing to do. Basically, you have to build an office,

1:52.0

you have to find them, you have to manage them, you have to train them. It's a lot to deal with.

...

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