4.8 • 1.5K Ratings
🗓️ 23 June 2025
⏱️ 55 minutes
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0:00.0 | This will be one of the most incredible founder stories you're ever going to hear for his entire 70-year career. |
0:05.3 | Michael Ferreira was solely focused on serving his customer. As you'll hear, he gives his customer a name, |
0:11.1 | and he focuses on inventing on her behalf. He invented products that no one else was able to create, |
0:17.0 | was absolutely obsessed with crafting a high-quality product, and he ran tens of thousands of |
0:21.8 | experiments throughout his life. Every single experiment was aimed at making a better product |
0:27.3 | for his customer. And as I was reading about Farrow's approach to building his business, |
0:31.0 | I kept thinking of the similarities that he had with my friend Karim, who was the co-founder |
0:35.1 | and chief technology officer of Ramp. Karim was one of the greatest technical minds working in finance, and I spent a lot of time |
0:41.2 | talking to him, and every single one of our conversations centers around his obsession with |
0:46.1 | crafting a high-quality product and using the latest technology to constantly create better |
0:51.3 | experiences for his customers. You'll see a lot of similarities in this |
0:54.5 | episode because Michael Ferreiro was like this too. Kareem was wanting one of the most talented |
0:59.6 | technical teams in finance. They use rapid, relentless iteration to make their product better |
1:04.7 | every day, just like Ferro did. And so far this year, Ramp has shipped over 300 new features. Ramp is completely committed |
1:13.7 | to using AI to make a better experience for their customers and to automate as much of |
1:19.0 | your business's finances as possible. In fact, Kareem just wrote this. He said, AI is all I think |
1:24.5 | about these days. It is our duty to be first movers and push limits so we can make the greatest possible product experience for our customers. |
1:31.9 | That sounds a lot like Michael Ferrero's approach to using a combination of craftsmanship and rapid iteration to invent new products for his customers. |
1:40.6 | Many of the fastest growing and most innovative companies in the world are running their |
1:45.2 | businesses on Ramp. Notion is a great example of this. In fact, the CFO of Notion just said this. |
1:51.5 | People ask how we're using AI in finance. And I have one simple answer for them. We use Ramp. |
1:56.3 | Make sure you go to ramp.com to learn how they can help your business save time and money. |
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