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Founders

#372: Amancio Ortega: The Genius Behind the Inditex Group

Founders

David Senra

History, Entrepreneurship, Business, Technology

4.82.4K Ratings

🗓️ 29 November 2024

⏱️ 50 minutes

🧾️ Download transcript

Summary

Amancio Ortega is one of the wealthiest people in the world. Ortega is the founder of Inditex, a pioneer of fast fashion, an entrepreneur with over 60 years of experience, and has created a business model that is studied in universities that he could not access. His life story is inspiring, educational, and full of valuable ideas for future generations of founders. This episode is what I learned from reading This is Amancio Ortega: The Man Who Created Zara by Covadonga O'Shea.  ---- Ramp gives you everything you need to control spend, watch your costs, and optimize your financial operations —all on a single platform. Make history's greatest entrepreneurs proud by going to Ramp and learning how they can help your business control your costs and save more.  ---- Join my free email newsletter to get my top 10 highlights from every book ---- Notes and highlights from the episode:  I remembered a comment that Luis Miguel Dominguin made to me years ago, when he was at the peak of his glory and his son, still a child, played in the garden of his house. "This child will never be a bullfighter. To face a bull you have to go hungry.”  The important thing is to set goals in life and put all your soul into fulfilling them.  I have dreamed of growing the company since I was nobody.  We gave it every day. My priority has always been the company, and I have committed myself to it, with full dedication, from day one.  Ortega is a man of mission. He is so convinced of what he is and what he has to do.  I was convinced that I had to dominate the customer.  Ortega starts with the customer and work backwards: “I am going to manufacture what the customer wants.”  I met Ortega when Zara did not exist. He only had the factories. In those years when nobody thought about technology within our sector, in which there was almost no computer science or mobile phones, he wanted to have a good team in technology.  He built a groundbreaking and avant-garde textile distribution company.  Inditex's business is centered around one simple premise – to be quick at responding to the market.  Their main advantage: an astonishing ability to detect fashion trends, assimilate them, and make them a reality on the hanger at a bargain price, and all in less than 15 days.  Ortega wanted to integrate design and manufacturing first, then complete the chain with distribution and sales in his own stores, turning the customer into his source of privileged information and not just the receiver of a commodity.  I refuse to recognize that there are impossibilities. I cannot discover that any one knows enough about anything on this earth definitely to say what is and what is not possible. — Henry Ford  There are no mature sectors where everything is already discovered, but rather companies or managers with closed minds who resist innovation.  Logistics is a fundamental part of the circle that completes Inditex’s vertical integration process. Inventory control in all locations around the world is as important as getting the design right and producing in a short time; that's why Inditex has invested time, effort, and a lot of money in establishing logistics centers with the latest technologies.  Traditionally, the seller ensures high margins at the beginning of each season, but endures several months of discounts to get rid of stock; the customer knows, therefore, that in the long run they will get the same items at lower prices. Ortega's company renews its clothes in stores around the world every week and twice weekly in Europe. The buyer knows that they will always find new items, but probably won't be able to get what they tried on seven days ago. In this way, customers understand that if they see something they like, they have to buy it immediately, because in a few days it will no longer be in the store. It's about creating an atmosphere of scarcity and opportunity.  Ortega has created a business model that is studied in universities to which he could not access.  I consider myself a worker who is immensely fortunate to have done what he wanted in life and to continue doing it.  It's the most beautiful company in the world.  I want a company with a soul.  Ortega stayed focused on his one great objective: To enable the entire world to dress well.  Ortega refuses to settle halfway to excellence.  He is a man with a lot of personal charm because he is not false. He does not have ulterior motives. He can be very tough, impulsive, very sure of himself, but very truthful.  Ortega does not like to lead sitting in a chair.  He has never liked praise. More than once I've told him: 'What a beautiful collection, how happy the customers are!', and he always interrupts me and asks me: 'Now tell me what's wrong.”  When asked on his advice for future generations of entrepreneurs: “The first thing is that you like what you are doing, that you are passionate about your work. I insist on this idea because it is very important. It has to be something that you would almost pay to do.”  Simplicity is the heritage of geniuses.   ---- “I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — Gareth Be like Gareth. Buy a book: All the books featured on Founders Podcast ---- Founders Notes gives you the ability to tap into the collective knowledge of history's greatest entrepreneurs on demand. Use it to supplement the decisions you make in your work.  Get access to Founders Notes here.  ---- “I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — Gareth Be like Gareth. Buy a book: All the books featured on Founders Podcast

Transcript

Click on a timestamp to play from that location

0:00.0

Amonti Ortega is one of the wealthiest people in the world with a net worth around $120 billion.

0:05.6

And as I was reading this biography of Ortega, the same idea just kept coming to my mind over and over again.

0:10.0

The fact that Hortega is the Henry Ford of fashion.

0:14.1

If you go back and you read Henry Ford's autobiography or really any biography written about him,

0:18.1

you realize that Henry Ford's philosophy was,

0:26.0

give it of waste, increase efficiency through technology, lower your prices to increase your volume and you'll make more money overall, even though you're making less money or less

0:30.8

profit per car in the case of Ford or a piece of clothing in the case of Ortega.

0:35.5

Watch your costs religiously and then bring that

0:38.0

business process in-house.

0:39.7

So vertically integrate as much as possible and then always focus on service.

0:44.1

Henry Ford was determined to concentrate on the lower end of the market where he believed that

0:47.7

high volume would drive his cost down and at the same time feed even more demand for his

0:51.9

product.

0:52.3

It was a fundamentally different philosophy

0:54.7

than the rest of his industry at the time. And you could say the exact same about Ortega and his

1:00.2

industry. Driving their costs down, watching their costs religiously is something that Ford and

1:04.5

Ortega had in common with each other and in common with all of history's greatest entrepreneurs.

1:08.9

Not only did all of history's greatest entrepreneurs study, histories created as entrepreneurs, but all of history's greatest entrepreneurs. Not only did all of history's greatest entrepreneurs study, histories creative entrepreneurs, but all of history's greatest entrepreneurs also

1:15.3

watch their costs, like their businesses, depended on it. That ever-present and reoccurring theme is

1:21.2

why Ramp is now a presenting sponsor of founders. I've gotten to know all the co-founders of Ramp

1:26.3

and have spent a ton of time with them.

1:28.2

They all listen to the podcast and they've picked up on the fact that the main theme from the

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